Businesses in Seahaven are becoming increasingly more modern in terms of their technology. We have helped local businesses grow by making the best technology decisions, but what does the modern Seahaven business look like?
They have Cyber Security
This is one of the most important aspects of a modern business. Did you know, the UK’s 5.4 million small businesses are collectively attacked more than 7 million times a year? And 43% of cyber-attacks are aimed at small businesses. This includes the Seahaven area.
If you would like to find out more statistics on cyber security, you can see in our infographic here.
Without Cyber Security, a business is vulnerable to chaos! A Cyber Attack can cause some serious downtime, which in turn has a lot of underlying costs alone. We’ve made this case study of when a business in the Seahaven area experienced downtime, and what it cost them. You can read about it here.
Another aspect to consider is the GDPR legislation coming out in May 2018. Businesses who aren’t adequately protecting their customer data with cyber security measures are not GDPR compliant. Fines for not being GDPR compliant can be as high as 4 percent of a business’s global turnover, or up to a maximum of £18 million. This affects every business in the UK.
They are active on Social Media
Because the average person spends about 1 hour and 56 minutes a day on social media, it may be the best place to reach your customers. Having a social media presence reminds the world that you are still offering great services, and nurtures them into having a positive image of your brand.
They aren’t behind with Telephony.
It’s surprising how many businesses are still using traditional phonelines (ISDN) for their communications system when there is a far cheaper, efficient and superior solution. The modern Seahaven business has welcomed VoIP telephony into their business. VoIP doesn’t need phone lines, as it runs over the internet. With VoIP there is no upfront costs, so you won’t have to kit out thousands to upgrade your telephone system. What’s more is that your VoIP number isn’t tied down to your office. That means you can use your VoIP business number anywhere in the world, on any device!
Their Seahaven Business Website has an SSL certificate
A SSL Certificate proves your organisation’s identity on the web and earns the trust of users who visit it. This will add credibility to your website and improve its ranking on web searches. An SSL certificate is the green secure symbol along with the “https:” you see before the URL on credible websites.
SSL certificates are easy to acquire and encrypts the services between the user and the web server.
They outsource their IT
Time, productivity, money and peace of mind are the main attributes stolen by IT issues. And with Technology being one of the most important parts of a business today, it’s wise to protect it. The Seahaven business that outsource's their IT benefit from 24/7 support, a dedicated helpdesk, and technology consulting.
IT support will take your IT issues of your hands. IT Support differs from company to company, but should include:
- A helpdesk
- Proactive ticket system
- 24x7 monitoring for issues
- Security patching
- Monthly reports
- Quarterly Business Reviews
- Ownership of supplier management
- Onsite support
- Hardware and software distribution
- Maintenance of hardware & software
If you are up to date with these 5 elements, then well done! You are a modern business in Seahaven. If you’re missing some elements, we would be happy to help you.
You can contact us on 01273 806211, or James, at [email protected]