What’s all the buzz about data?

If an IT consultant told you that backing up data is one of the most important things for your technical team to do well, you’d probably nod in agreement. But what if they suggested that your dirty data requires cleaning prior to utilization? One simple adjective like “dirty” may give you pause, and there’s a […]

How to pause and resume recording whilst in a live phone call

In today’s blog post, we will be explaining how to pause and resume recording whilst in a live phone call. I promise it will be really easy too.

We’re going to be doing this by using horizon, a hosted telephony software.
What’s a hosted telephony software you ask? Ah, well it’s this neat little tool that sits in the cloud and works through your VoIP telephones, rather than at your physical premises.