How to pause and resume recording whilst in a live phone call

In today’s blog post, we will be explaining how to pause and resume recording whilst in a live phone call. I promise it will be really easy too.

We’re going to be doing this by using horizon, a hosted telephony software.
What’s a hosted telephony software you ask? Ah, well it’s this neat little tool that sits in the cloud and works through your VoIP telephones, rather than at your physical premises.