Why ISDN telephones are in decline

Step aside ISDN, there’s a new kid on the block – Hosted VoIP.


Unlike the turbulent shifts in computing technology, there hasn’t been any major ‘shifts’ in the business telephony market place in 10-15 years. That is, until now.
ISDN is disappearing because it's old technology.

How Easy Is It To Switch Telephone Providers?

With ISDN becoming a dying technology, many businesses are looking to make the transition to cloud-based telephony. But what does the transition look like? Is it costly? And how easy is it to switch telephone providers?

Firstly, I would like to address some of the reasons many businesses are looking to move to cloud-based telephony.

Secure Your iPhone, iPad or Apple Product By April 7th.

A Hacker Group calling themselves the 'Turkish Crime Family' has threatened to wipe millions of iPhones, iPads, iMacs, Smartwatches and other Apple products.

The Turkish Crime Family (That are actually based in London) have told apple that if they do not receive a 'ransom' of $100,000 in Itunes gift cards or $75,000 by April 7th, they will go ahead with the remote wipes.

The Ingenio Technologies Support Portal Tutorial

Here at Ingenio Technologies, we have an intelligent ticket system. Tickets allow our helpdesk team to work in an organised and timely manner. Our clients simply submit a ticket for a problem they have and we will get to it as soon as possible!

Watch the video to find out how our clients log a ticket with us, check and update existing queries and also live chat to a dedicated engineer.

All about Matt – A Day in the Life of Helpdesk Technician Matt

Helpdesk Technician, Matt, has been working at Ingenio Tech for 5 years. He’s an important and valued member of the team, and we have nothing but good to say about him. Let’s see what he has to say…


What does a normal day at Ingenio Tech look like for you?


At my 8 am start, I’ll check the board to see if any issues have come in overnight or if any servers are offline etc.

How to Choose the Right IT Provider for Your Business

Although most IT providers will offer a helpdesk, they all run differently. They have different processes, staff and leadership. This is why it’s important to know how to choose the right IT provider for your business.

The right IT provider for you may include having similar views on business and a similar sense of business maturity.