4 Qualities of an ideal VoIP distributor

November 16th, 2018 VoIP

Voice over Internet Protocol (VoIP) is changing the way small- and medium-sized businesses (SMBs) communicate. That’s why many SMBs are now switching to this affordable yet feature-rich phone system. But before you decide to invest, make sure your VoIP distributor is a reputable one. Highly trained technical support A good VoIP distributor will provide some […]

5 Tips to combat VoIP eavesdropping

October 31st, 2018 VoIP

Eavesdropping has recently been making headlines, but this form of cyberattack has been around for years. Cybercriminals have been listening in on VoIP phone calls since the tech was introduced to the market, and they show no sign of stopping their malicious activities anytime soon. Fortunately, there are some things you can do to combat […]

How to secure your VoIP services

October 17th, 2018 VoIP

Now that VoIP is becoming the common means of collaboration among SMBs, it’s time to start securing your networks from threats against them. Without a thorough knowledge of how VoIP works, companies cannot easily perceive their vulnerability to attacks. Read on for tips to protect your web-based communication devices and services. Since the majority of […]

Benefits of unified communications

September 28th, 2018 VoIP

Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]

Keep your callers happy by using VoIP

September 13th, 2018 VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t […]

Here are more VoIP features you can use

August 28th, 2018 VoIP

The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed. Busy lamp field The busy light notifies you when people […]

Getting ready to switch to VoIP phones

August 10th, 2018 VoIP

Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important aspects to address […]

Get the best VoIP experience with these apps

July 26th, 2018 VoIP

VoIP apps let users send messages, make phone calls, and do other tasks through an internet connection. Most apps offer the essential services for free, and they can harmonize with your devices for consistent usage. Here are some of the top VoIP apps. WhatsApp The increasingly popular WhatsApp provides more than just text chats between […]

Causes of call-quality issues of VoIP

July 11th, 2018 VoIP

Phones are absolutely essential to any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform businesses. But as with all emerging technologies, there were some kinks to work out. Choppy Voice The main factor in […]

Getting staff to use collaboration tools

June 25th, 2018 VoIP

An organization might have the most state-of-the-art technology in the world at its disposal, but none of it matters if people don’t use it. Here are five good ways to ensure collaboration tools adoption for your business. #1 Conduct an audit and have your use cases ready – The first thing you need to do […]