Flat-Rate IT Support
Reliable, cost effective IT support for small and medium businesses
We’re passionate about providing highly responsive IT support solutions and computer networks that work the way they’re supposed to. As your IT Department, we take care of ALL of your IT requirements including Troubleshooting Servers and PC’s, 24/7 Helpdesk and Onsite Support, 24/7 Network Management & Monitoring, Onsite and Offsite Backup Solutions, Software Updates and Patches, Network Security, Virus, Spyware, and Malware Protection, Hardware Installation and Support, and more.
When we’re your IT department, your business will benefit from:
- Lower IT Maintenance Costs – We provide a true fixed rate that covers all your IT requirements including 24/7 remote and onsite support. For one fixed rate, we are your dedicated IT Department.
- Network Uptime and Happy/Productive Employees – With Ingenio Technologies as your IT Department, you don’t need to worry about downtime. We make sure your computer systems work the way they’re supposed to and eliminate frustrating computer problems.
- Peace of Mind – We make sure your valuable data is backed up, tested, and fully recoverable in the event of a disaster. We also ensure your network is secure and protected from hackers, viruses, and rogue employees.
- A Scalable IT Department – Do you feel like you’ve outgrown your current IT provider? We have a team of expert technicians that can keep supporting your business throughout your growth.
Here Are 6 BIG Reasons to Choose Ingenio Technologies As Your IT Department:
- Guaranteed 1 Hour Response - We address your computer's problem immediately or call back within 60 minutes or less – guaranteed.
- 98% Client Retention – We’re very proud to hold a 98% client retention rate for the last 5 years and counting.
- 100% Satisfaction Guarantee - We will never close a support ticket until your problem is resolved.
- Fixed Predictable Price - We provide a true fixed rate that covers ALL of your IT requirements including remote and onsite support. For one fixed rate, we are your dedicated IT Department.
- 1 Hour To Site – If you have a mission critical problem, we’ll be onsite within the hour, guaranteed.
- 24/7 Support – We provide 24/7 support to make sure you’re covered – during the day and after hours