Frequently Asked Questions
We all live by these core values
- Be proactive in everything we do
- Give clients the best experience
- Take ownership of problems
- Always be honest, transparent and open
- Create a positive & helpful environment
- Keep it simple
We cover Sussex, Surrey & Kent.
We have clients much further away and we can support them because they only require remote support contracts. If you want an unlimited on-site support package, we would normally reduce the distance to Sussex, Surrey & Kent
We can only offer PAYG on an individual case by case basis. The majority of our clients are on a contract with strict service level agreements that we work within. If we had too many clients on PAYG, we wouldn’t be able to respond quickly enough as we are working to strict SLAs to our contracted clients and therefore would let PAYG clients down.
Our preventative plans are really cost effective and cut down the number of calls made as we fix problems before they escalate into broken computers. Why not give us a call on 01273 806211 to see if we can offer you a plan within your budget?
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