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Finding the right IT Support company can be difficult.
Download our guide containing the top 5 most important questions and answers to
ask an IT Support company, so you can make the right decision for your business.
No more confusion
IT can be technical and confusing. That’s why you’ll never hear us talk to you in jargon.
No more wasted time
You’ll be able to hand over all your IT issues, and have them quickly and efficiently solved for you.
Your mind at ease
All tickets answered within 15 minutes, by a team of experts that’s always at your disposal.
IT disasters don’t care when it’s convenient, and can quickly cripple your business
It’s inevitable that technology breaks, and always at the wrong time.
Then you get put in a queue, and told you’ll get a call back. You get no updates, or any indication of how long it will be until your issue is being looked at – let alone actually resolving it.
In the end, you probably solved it yourself. You deserve better than this. Your business deserves better than this.
Stop wasting time on frustrations
SAVE TIME
Your business needs technology to not only survive, but also thrive. Instead of spending time chasing issue resolutions and trying to fix broken tech, you’ll be able to focus on the business itself.
SAVE MONEY
Hardware and software has a lifespan. After a period of time, things just start to break or go wrong. By purchasing equipment at the right time, you mitigate the hidden costs of stuff not working. Instead, you’ll have less problems and lower costs as a result.
ALWAYS INFORMED
Communication is the key to any successful relationship, personal or business. We’ll keep you informed at every stage of a trouble ticket, project, or new sale, so you always know what’s going on.
ALWAYS IN THE LOOP
We’ll ensure you always have the most up-to-date knowledge, through regular account management meetings. That way you can make informed decisions that work best for your business.
Focus on your business
NO MORE WASTED TIME ON TECH PROBLEMS
We are always just a call or an email away.
15 MINUTE RESPONSE TIME
Have your issues resolved quickly and efficiently, by our knowledgeable and experienced technicians.
Handing over your IT issues to us means your business isn’t being held back by frustration and unresolved issues.
Are you limited to working in one place?
Working from home has now become a requirement for businesses. Not only has it allowed people to keep working while stuck at home, employees have come to enjoy the flexibility of being able to work from home as an option moving forward.
Ingenio can support you, and make sure working from home is just as easy as working from the office.
Are you limited to working in one place?
- Easy. A lot of people struggle with the hassle of setting up a work space from home - worried the set up will not provide the same quality. With our knowledgeable technicians we will enable a setup that is suitable for you.
- Efficient. We will perform the same service when you work from home, respond to issues within 15 minutes and get any issue resolved quickly and efficiently.
- Effective. The transition of working from home can be stressful making sure everything is in place. Once we have worked with you to provide a suitable setup you will carry out work just as if you were in the office.
Every 19 seconds, a small business in the UK is hacked.
Avoid being scammed, security is paramount.
Your business is at risk. Get the support you need.
Ingenio are independently verified government Cyber Essentials plus certified, so we take security seriously.
How Ingenio keeps you secure:
- Protect Your Profit. In the UK the average cost of a data breach is £2.9 million. Our security measures are designed to keep your money safe.
- Put your mind at ease. We understand the importance of security within your business. Our tools will scan the Dark Web and take action to protect your business from stolen credentials.
- Verified. We are regularly verified by an independent security specialist so we know how to keep your business secure.
Don’t limit the your business
Office 365 makes working easy, whether it’s remotely or in the office. Easily access documents from the cloud, no matter where you are.
Microsoft Teams enables you to have everything you need for your business in one place, even your phone system with our sister business Teams Talk.
Ingenio can help with any Office 365 needs:
- Migration. It could be a lot of hassle moving over to office 365 but with our help, it couldn’t be easier. We move all your documents and existing emails over to Office 365 without disruption or loss of files. Read More
- Support. You don’t have to worry about the ongoing management of your Office 365 because we can do it for you. Read More
- Teams. Work anywhere - from home, coffee shops or even abroad without the hassles normally associated with confusing VPNs or other remote software. Read More
Ingenio Technologies’ 3 Step Sussex IT Support Plan
Sound good so far? Switching to Ingenio couldn’t be easier:
Step 1
BOOK A MEETING
Book a meeting so we can better understand how IT and your business work together. We’ll then create a plan bespoke to you.
Step 2
HAND OVER YOUR
IT STRESS
We’ll send an expert to learn the way your business works, top to bottom.
Step 3
BE PRODUCTIVE
Start enjoying solutions to all your IT issues. We will take on your technical problems as our own. Your new IT partner has you covered.
Once an IT issue arises we will take ownership of the issue
and make it our problem, not yours.
Our guarantee to you is to be there whenever an IT issue arises. Once we’re involved, we will take full ownership of the problem. Sometimes just fixing a problem isn’t enough, so you can expect us to go above and beyond to implement a fix. In fact, if you’re not completely satisfied after 90 days, we’ll give you all your money back!
Both George and Darius are amazing! I was in a really tight spot with some IT issues and they were friendly, efficient and sorted the issue out for me. Great service once again, thank you so much!
We help and supply over 60 business with IT support
and other IT services
Stop the frustration. Get the high level support
your business deserves.
Watch the video below to see a client’s story…
Not all of us are IT literate and we quite often get into problems, but being able call someone and get an immediate response is fantastic and that is what Ingenio do for us.
Join the ranks of our raving customers!
Here are some of their latest testimonials
What makes Ingenio
Technologies so different?
At Ingenio Technologies we provide IT support, cyber security, and telephony needs.
We know you want to stop wasting time on technical issues and focus on what you do best – growing your business. In order for this to happen, you need to know your IT is in the most secure hands.
The problem is you may not have a designated person within your business who does this, or someone may be overseeing these issues but isn’t qualified and therefore not getting anything resolved. This will make you feel incredibly frustrated because you have to intervene and spend a lot of your time sorting out these issues.
We believe that you should focus your precious time on what you do best. We understand that IT is a significant part of a successful business but not everyone wants to deal with the issues that come with it.
Here’s how it works: talk to our experts, we will create a plan with you, then execute the plan and complete it all according to the agreed schedule.
Contact us now, so you can stop suffering from frustrating technical issues and put all energy into your business.
Contact us
FILL CONTACT FORM
Fill in your details and request. We
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5 questions to ask an IT support company guide
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What do you ask when you’re worried you’ve outgrown your current support?
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Does your IT support company have the same core values as you?
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Are you waiting for too long for resolutions to your IT issues?