We respond to issues within 15 minutes.
Direct access to fully trained engineers.
We act as your strategic IT partner.
Your business is unique. That's why we tailor our IT Support based on your specific goals.
As one of the leading IT Support providers in Sussex and Surrey, we help customers grow their businesses, improve their efficiency whilst ensuring business continuity.
HAPPY & PRODUCTIVE EMPLOYEES
We ensure your computer and communication systems work the way they're supposed to, and eliminate frustrating IT problems and downtime.
FIXED RATE IT SUPPORT (NO SURPRISES!)
We provide a true fixed rate that covers all your IT requirements including remote and onsite support, we function as your extended team focusing on IT support.
YOUR EXTENDED IT DEPARTMENT
We have a team of expert technicians that can keep supporting your business throughout your growth. As a result, your IT network will be more scalable.
PEACE OF MIND & BUSINESS CONTINUITY
We make sure your valuable data is backed up, tested, and fully recoverable in the event of a disaster. We also ensure your network is secure and protected from hackers, viruses, and rogue employees.
We have been empowering our clients
through Fully Managed IT Support since 2005.
Tailored IT Support for your Sussex or Surrey business. We aim to streamline your operations so you can grow and gain a competitive edge — all for a fixed monthly fee.
Say Hello to Your Extended IT Department
When you hire us, you are essentially hiring an experienced IT Department at a fraction of the cost. We will take responsibililty for all your IT Support needs and always act in your best interests.
Say Goodbye to Technology Frustrations
Say goodbye to frustrations, headaches, and loss of productivity! We will keep your systems up and running smoothly thereby making your business more efficient and your employees more productive.
Align Your IT with Your Business Goals
We are passionate about seeing businesses grow. With us, you get more than just an outstanding IT Support provider, you get a trusted partner who ensures your technology is perfectly supporting your business goals over the long-term.
Expect Rapid Response Time, Consistently
Most businesses switch to us because they have either outgrown their IT Support provider or their partner's response speed has deteriorated over time. We pride ourselves in consistently responding to all customer issues within 15 minutes.
THE Ingenio Technologies ADVANTAGE
Why choose us for your IT support
EXCEPTIONAL CUSTOMER SERVICE
We are obsessed with providing remarkable customer service, which is why we have 99% customer satisfaction rating. We achieve this by taking ownership of issues and resolving them in a timely and satisfactory manner, the first time around.
FAST & RELIABLE SERVICE
Your calls won't go unanswered. Your issues won't be placed in a long queue. We pride ourselves in responding to every technical issue within 15 minutes and are known for fixing the vast majority of issues within 1 hour.
OBSESSED WITH SECURITY
We are certified government Cyber Essentials Plus; we take security seriously. Depending on your needs, we can provide tailored security and data protection with proactive monitoring to keep you and your clients protected.
WORLD CLASS ENGINEERS
We only employ the most experienced engineers who demonstrate great communications skills. We enjoy a high staff retention rate which translates into faster and clearer problem solving for our customers.
Join the ranks of our raving customers!
Here are some of their latest testimonials
We have used Ingenio Technologies for all of our major ICT projects over the past six years, and I find them to be helpful and knowledgeable.
They have contributed to the successful and timely delivery of these projects and provide broad technical expertise as part of their project management.
We ...Read More
I fully recommend Ingenio Tech to any company that is looking for high quality IT support. Our IT infrastructure has been brought right up to date in a very short period of time. They are always very helpful and explain things in a way that we as a business can understand. They proactively monitor ...Read More
Over the course of the last year we have worked extensively with Ingenio Technologies. They have helped us to upgrade our main server and cope with the growing pains that one gets as the IT department expands. Our staff can now connect remotely and we have installed a new anti-virus system and firewall. ...Read More
Ingenio Technologies have done a phenomenal job in creating an extremely reliable computer service business. They are very prompt and efficient when problems arise working diligently to resolve any problems. They have been instrumental in valuating software and hardware providing us with valuable ...Read More
Ingenio Technologies are a friendly and knowledgeable company that I feel I can trust to advise me on the best systems and methods to set up and run my different businesses computer system’s needs. Their support has been nothing other than top notch. Thanks for all your help Ingenio.
