Managed IT Services Company

Get unlimited managed IT support, powerful cyber security, and a world class customer service experience.

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We help and supply over 90 businesses
with managed IT support and other IT services.

Watch the video to see two clients share their experience with our Business IT Managed Services Brighton

IT managed services that allow you to focus more on your job

Being able to call someone and get an immediate response is fantastic and that is what Ingenio do for us.

Managed IT service provider expert partnership

IT systems should work for you, not against you. By working with Ingenio managed IT services provider, we become your critical remote monitoring friend for a fully managed partnership

Hand over IT issues to the leading managed provider

You'll be able to hand over all your IT issues, and have them quickly and efficiently solved for you.

15 minute - IT service support response times

All tickets answered within 15 minutes, by a team of experts that’s always at your disposal.

100 day managed services provider guarantee

To give you peace of mind, we have a 100-day managed service provider guarantee; you can withdraw from the monthly service contract for any reason. We’ll even help you move to another service provider. It’s unlikely you’ll need it, though – we still have our first customer from 2005.

The Managed IT service provider for your business

When you work with us, your outsourced IT support partner, you can rest assured that we will take ownership of your technical issue and work quickly to resolve it. We’ll work with your suppliers, such as Sage or Act! to get you up and running as quickly as possible, We’re so confident that you’ll love our IT support service desk that if you’re not completely satisfied after 100 days, you can withdraw from the contract and we’ll help you move to another provider.

Our Managed IT Support includes:

Day-to-day IT Support

Fast, reliable 24/7 IT Support ensuring any issues are dealt with effectively
10 minute response time to critical requests
Continuous updates and proactive communication
On-site visits within Brighton and surrounding areas
Access to IT Support Brighton app where you can schedule calls, log issues and see updates
New user and leaver management
Procurement of appropriate hardware on your behalf

Proactive Management

Proactive maintenance and monitoring of your systems to prevent issues
Regular updates to applications in the background
Proactive patching of hardware and software to fix vulnerabilities
Out of hours maintenance to keep your devices up to date and protected
Data analysis and assessments to identify recurring problems and pinpoint the route of any issues
Remote management tools to enforce best practices on devices

Strategy and Planning

Annual strategic planning meetings to ensure your IT roadmap is aligned to your business goals, with built-in timescales and cost planning
Ongoing quarterly IT environment audits with your dedicated business technology advisor to identify where improvements can be made.
These meetings will focus on:
- Technology recommendations to grow your business
- Cyber security expertise to safeguard your business
- Reporting and visibility of employee experience to provide insights for improvement

Without reliable and secure IT support services, your business is at risk. Protect your data with Ingenio Technologies.

Data is the lifeblood of every organisation, and it is essential that it is well managed in order to safeguard both the business and its customers. We offer a comprehensive data management service that covers everything from data backup and recovery to data security and accessibility. We recognise that each business has different needs, and so we tailor our services to fit each client’s requirements. With our help, you can be sure that your company data is safe, secure and always accessible when you need it.

Finding the right IT Support company can be difficult.

Download our guide containing the top 5 most important questions and answers to ask an IT Support company, so you can make the right decision for your business.

Join the ranks of our raving customers!

Here are some of their latest Google reviews

Handing over your IT issues to us means your business isn’t being held back by frustration and unresolved issues. Instead it has managed IT services and support.

NO MORE WASTED TIME ON TECH PROBLEMS

We are always just a call or an email away.

15 MINUTE RESPONSE TIME

Have your issues resolved quickly and efficiently, by our knowledgeable and experienced technicians.

IT support that is rapid and reliable - guaranteed

SAVE TIME

Your business needs technology to not only survive, but also thrive. Instead of spending time chasing issue resolutions and trying to fix broken tech, you’ll be able to focus on the business itself.

SAVE MONEY

Hardware and software has a lifespan. After a period of time, things just start to break or go wrong. By purchasing equipment at the right time, you mitigate the hidden costs of stuff not working. Instead, you’ll have less problems and lower costs as a result.

ALWAYS INFORMED

Communication is the key to any successful relationship, personal or business. We’ll keep you informed at every stage of a trouble ticket, project, or new sale, so you always know what’s going on.

NO MORE CONFUSION

We understand that not everyone understands technical terms, therefore we make sure to communicate with NO jargon.

What makes Ingenio different providing IT services?

Technology is always changing and can be unpredictable, we understand this.

You could spend a lot of your day trying to resolve an issues that arises for you or a colleague. This is where we come in.

Imagine if you could hand these issues over to our experts, who will solve them efficiently and effectively. Then you can spend more of your valuable time on what matters.

Book a meeting with our team, for a free consultation.

Next, we will work closely with you to create a plan tailored specifically to your business.

With the completion of the plan we will then set it in motion. Beginning with you and your teams handing over any technical issues you come across 24/7.

Get in touch now, so you can stop dealing with the frustration of technical issues, and put all time into your business.

Contact us

We are available weekdays
8am-6pm

CALL NOW

Book an appointment to have a
video call with one of our experts

BOOK APPOINTMENT

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will contact you within an hour

CONTACT FORM

Ingenio's 3 Step Plan

It’s simpler than you think to move everything over to us. Click the boxes to see how it works:

Speak with an expert

Use the chat, give us a call on 01273 806211 or click contact us below

We'll get to know you

We get to know you and discuss your current IT situation. We'll listen to your business goals and discuss how we can help you achieve them with technology

An easy transition

We create a 30 day transition plan and share with your team to ensure a seamless transition. IT now enables your success and is no longer a headache

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