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Finding the right IT Support company can be difficult.
Download our guide containing the top 5 most important questions and answers to
ask an IT Support company, so you can make the right decision for your business.
No more confusion
IT can be technical and confusing. That’s why you’ll never hear us talk to you in jargon.
No more wasted time
You’ll be able to hand over all your IT issues, and have them quickly and efficiently solved for you.
Your mind at ease
All tickets answered within 15 minutes, by a team of experts that’s always at your disposal.
IT disasters don’t care when it’s convenient, and can quickly cripple your business
It’s inevitable that technology breaks, and always at the wrong time.
Then you get put in a queue, and told you’ll get a call back. You get no updates, or any indication of how long it will be until your issue is being looked at – let alone actually resolving it.
In the end, you probably solved it yourself. You deserve better than this. Your business deserves better than this. Get managed IT support.
Get the managed IT Service in Brighton that your business deserves
Stop wasting time on frustrations
SAVE TIME
Your business needs technology to not only survive, but also thrive. Instead of spending time chasing issue resolutions and trying to fix broken tech, you’ll be able to focus on the business itself.
SAVE MONEY
Hardware and software has a lifespan. After a period of time, things just start to break or go wrong. By purchasing equipment at the right time, you mitigate the hidden costs of stuff not working. Instead, you’ll have less problems and lower costs as a result.
ALWAYS INFORMED
Communication is the key to any successful relationship, personal or business. We’ll keep you informed at every stage of a trouble ticket, project, or new sale, so you always know what’s going on.
LOCAL TO YOU
Brighton is an innovative city. Containing a lot of thriving digital industries and the British Airways i360 viewing tower, overlooking energetic Brighton. We are minutes away from you whenever you have a technical issue.
Focus on your business
NO MORE WASTED TIME ON TECH PROBLEMS
We are always just a call or an email away.
15 MINUTE RESPONSE TIME
Have your issues resolved quickly and efficiently, by our knowledgeable and experienced technicians.
Handing over your IT issues to us means your business isn’t being held back by frustration and unresolved issues. Instead it has managed IT services and support.
Have bespoke IT Services from a trustworthy
Managed IT Provider in Brighton
Are you limited to working in one place?
Working from home has now become a requirement for businesses. Not only has it allowed people to keep working while stuck at home, employees have come to enjoy the flexibility of being able to work from home as an option moving forward.
Ingenio can support you with managed IT solutions, and make sure working from home is just as easy as working from the office.
Are you limited to working in one place?
- Easy. A lot of people struggle with the hassle of setting up a work space from home - worried the set up will not provide the same quality. With our knowledgeable technicians we will enable a setup that is suitable for you.
- Efficient. We will perform the same service when you work from home, respond to issues within 15 minutes and get any issue resolved quickly and efficiently.
- Effective. The transition of working from home can be stressful making sure everything is in place. Once we have worked with you to provide a suitable setup you will carry out work just as if you were in the office.
Every 19 seconds, a small business in the UK is hacked.
Avoid being scammed, security is paramount.
Your business is at risk. Get the support you need.
Ingenio are independently verified government Cyber Essentials plus certified, so we take security seriously.
How Ingenio keeps you secure:
- Protect Your Profit. In the UK the average cost of a data breach is £2.9 million. Our security measures are designed to keep your money safe.
- Put your mind at ease. We understand the importance of security within your business. Our tools will scan the Dark Web and take action to protect your business from stolen credentials.
- Verified. We are regularly verified by an independent security specialist so we know how to keep your business secure.
Don’t limit the your business
Office 365 makes working easy, whether it’s remotely or in the office. Easily access documents from the cloud, no matter where you are.
Microsoft Teams enables you to have everything you need for your business in one place, even your phone system with our sister business Teams Talk.
Ingenio can help with any Office 365 needs:
- Migration. It could be a lot of hassle moving over to office 365 but with our help, it couldn’t be easier. We move all your documents and existing emails over to Office 365 without disruption or loss of files. Read More
- Support. You don’t have to worry about the ongoing management of your Office 365 because we can do it for you. Read More
- Teams. Work anywhere - from home, coffee shops or even abroad without the hassles normally associated with confusing VPNs or other remote software. Read More
Ingenio Technologies’ 3 Step Sussex IT Support Plan
Sound good so far? Switching to Ingenio couldn’t be easier:
Step 1
BOOK A MEETING
Book a meeting so we can better understand how IT and your business work together. We’ll then create a plan bespoke to you.
Step 2
HAND OVER YOUR
IT STRESS
We’ll send an expert to learn the way your business works, top to bottom.
Step 3
BE PRODUCTIVE
Start enjoying solutions to all your IT issues. We will take on your technical problems as our own. Your new IT partner has you covered.
As a managed IT service company in Brighton, once an issue arises, we will take ownership of your technical issue.
Our guarantee to you is to be there whenever an IT issue arises. Once we’re involved, we will take full ownership of the problem. Sometimes just fixing a problem isn’t enough, so you can expect us to go above and beyond to implement a fix. In fact, if you’re not completely satisfied after 90 days, we’ll give you all your money back!
Both George and Darius are amazing! I was in a really tight spot with some IT issues and they were friendly, efficient and sorted the issue out for me. Great service once again, thank you so much!
We help and supply over 60 business with IT support
and other IT services
Stop the frustration. Get the high level support
your business deserves.
Watch the video below to see a client’s story…
Not all of us are IT literate and we quite often get into problems, but being able call someone and get an immediate response is fantastic and that is what Ingenio do for us.
Join the ranks of our raving customers!
Here are some of their latest testimonials
Ruth
December 2020 via google
Both Darius & George are extremely patient and helpful, and my computer always feels much better having interacted to them. Not yet had an issue that they haven’t been able to solve.
Jeremy
December 2020 via google
Very impressed with weekend and overnight working.
Elaine
January 2021 via google
Ingenio has been supporting our business now for several years and we are delighted with the amazing level of customer service. All staff are quick to help, friendly, knowledgeable and resolve issues quickly and efficiently. They are amazing! I would highly recommend Ingenio for IT support. I could not ask for a better help desk team.
What makes Ingenio different
providing IT services in Brighton?
Technology is unpredictable and frustrating, we understand this as a Brighton managed IT provider.
The worst part is, a lot of your time is wasted trying to sort out these issues, even though this isn’t part of your job, and shouldn’t really be your responsibility.
So what’s stopping you from handing over these issues to a managed IT service provider?
We help and supply over 20 businesses in Brighton with IT support, as well as other IT services and have been doing so for 15 years of experience.
Our specialist services are just around the corner from you, near Sussex University, and opposite the Amex Stadium, where Brighton’s very own football team play.
All you need to do is book a meeting with us for a free consultation. We will then work with you to create a bespoke plan, that works for you and your business.
Once the plan has been completed, we will roll it out, and start taking on your technical issues as our own, going above and beyond to get your concerns resolved.
Contact us now, so you can stop experiencing frustration from technical issues, and start putting more energy into what really matters – your business.
Contact us
FILL CONTACT FORM
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5 questions to ask an IT support company guide
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What do you ask when you’re worried you’ve outgrown your current support?
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Does your IT support company have the same core values as you?
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Are you waiting for too long for resolutions to your IT issues?