Speak to one our team, we would love to hear from you
01273 806211
Receive many benefits when working with us from travel insurance to team social events.
Work with innovating tech - learn the latest news and trends within the tech industry.
Feel comfortable, included, and part of the Ingenio family.
Along with the great role and opportunities we provide the following to all staff:
With a core value of “Teach & Learn”, we want you to be the best you can be – offering you training and support in areas you wish to improve.
We understand the importance of mental and physical wellbeing. All managers and employees are approachable and understanding.
Ingenio are a team. We work together and support one another, treating all equal. We always encourage everyone to say when something could be improved.
Company culture and working efficiently as a team is essential at Ingenio Technologies.
Get an insight into what it’s like working with us in this video…
Willingness to go the extra mile
To teach and learn
Customer Obsessed
Approachable, Honest and Respectful
Ingenio Technologies was founded 15 years ago and we are still a growing MSP today. We have a list of clients who have worked with us for many years, and we always put our clients first.
We invest a lot of time in our employees and care a great deal about our culture, making sure all employees are happy and satisfied.
This is done through our family culture – Before COVID-19, we had regular free lunches and fun team events – these will return! We believe in working hard to deliver on our promises to customers, but we also let our hair down as a team too.
Helpdesk engineer, 3 years with company
Our Ingenio family is expanding and we are always on the lookout for talented individuals.
We understand the importance of job security, therefore we encouraged you to learn and have great opportunities for career progression.
Even if we do not currently have a vacancy, we would still be interested to hear about you and what skills you have to offer.
Get in contact today if you feel we will be the right fit for you.
1st Line Engineer
This position requires the engineer to provide helpdesk support to our clients as the first point of contact. You will be striving for a first-time fix and overseeing the ticket lifecycle to ensure that all requests are dealt with efficiently and successfully.
Here are some of the tasks in this role:
2nd Line Engineer
A 2nd line engineer is in charge of customer issues that are too time-consuming or technical for first-line support. You should have a range of technical knowledge as you will take on more responsibility. The ability to adapt to solving more complicated issues to increase your understanding is very important.
Here are some of the tasks in this role:
3rd Line Engineer
This is a senior position for someone passionate about technology, loves solving problems, and gets a kick out of helping customers and colleagues be the best they can be. A 3rd line engineer should have extensive knowledge as the final point of escalation. You will be happy to impart your knowledge to less experienced members of the team.
Here are some of the tasks in this role:
Accounts Assistant/ Administrator
We are looking for an Accounts Assistant/ Administrator to play crucial role in assisting with our office operations and providing financial support in the organisation. This position requires good administrative skills, strong financial acumen, and attention to detail. You will be responsible for overseeing office processes, assisting with financial activities, and ensuring the smooth functioning of administrative and financial functions.
Here are some of the tasks in this role:
Speak to one our team, we would love to hear from you
01273 806211
Helping businesses succeed with tailored technology solutions.
Brighton IT Support specialists
Sussex Innovation Centre Science Park Square Falmer, Brighton BN1 9SB United Kingdom