IT support for charities and non-profit organisations

Empower your mission

At Ingenio Technologies, we specialise in providing IT support for charities and understanding the intricate needs of non-profit organisations.

As the CEO or Manager, your goal is to make a meaningful impact. Our IT solutions are designed to streamline operations, safeguard data and align with your budget so you can focus on what truly matters – your mission.

Contact us to find out more

Whether you require full IT outsourcing or supplementary support for your existing IT team, we offer flexible services tailored to the needs of chatities and non-profits.

For a free, no obligation chat, complete the form and we’ll get back to you shortly.

What happens when you get in touch?

IT SUPPORT FOR CHARITY: ENHANCING SECURITY, SCALABILITY AND EFFICIENCY

Overcome IT challenges and propel your non-profit mission forward​

Navigating the complexities of hardware and software technology can be overwhelming, especially for small charities.

Our team of experts manage every aspect of your technology needs, from servers and network infrastructure to workstations, computers and mobile devices. We take pride in our proactive, customer-first approach, addressing potential issues before they’ve even come to your attention.

Managed IT support

Unlimited managed IT support, powerful cyber security and a world class customer service experience

Managed cyber security

24/7 proactive monitoring and advanced protection from certified security experts

VoIP phone systems

Scalable business communication solutions - flexible, reliable and secure

Cyber Essentials certification

Secure your charities compliance with our comprehensive cybersecurity solutions tailored to your organisational needs​

Advanced tech solutions aligned with your mission

When you work with us, you gain a partner specialising in managed IT support tailored to the unique challenges of charitable organisations.

We understand that as a charity, you’re under increasing pressure, so our goal is to deliver a high level of service that ensures technology solutions are advanced, within budgets and align with your company mission.

Charities and non-profits Ingenio
Charities and non-profits Ingenio

Cybersecurity threats, GDPR compliance and operational efficiency

Specialising in delivering enterprise-level solutions at competitive prices since 2005, we help over 90 businesses with managed IT support and cyber security.

Our empathetic approach ensures you receive the guidance and support necessary to overcome hurdles such as cybersecurity threats, GDPR compliance and operational efficiency, all within those tight budget constraints.

Don't take our word for it

Active Sussex encountered a major challenge in January 2023 due to an office move. Their main concern was finding a dependable and responsive IT support partner, given the essential role IT plays in their agile work environment.

Interim CEO of Active Sussex​, Anthony Statham, explains the benefits they received when they changed IT Support provider to Ingenio.

IT SUPPORT FOR CHARITIES UK: OVERCOMING CHALLENGES IN A DIGITAL AGE

What makes us different?

15 minute rapid response

All tickets are answered within 15 minutes by our friendly team of experts

20 years of experience

Proactive, industry leading support. The best part? We've still got our first ever customer

100 day guarantee

Risk-free support - if you're not 100% satisfied, simply withdraw from the contract

Take the first step towards exceptional charity IT support​

Imagine a scenario where technology is a strategic tool in achieving your mission. Partner with us for expert IT support for non-profit organisations and experience this transformation for yourself.

IT SUPPORT FOR CHARITIES UK: OVERCOMING CHALLENGES IN A DIGITAL AGE

Your trustworthy partner for charity IT Support

We’re proud to have been a beacon for charities seeking reliable IT support since 2005. With a client retention rate of over 97% and an exceptional customer satisfaction score, we’re not just an IT service provider but your support partner for navigating IT complexities and the ever-increasing risk of cyber threats.

Your pathway to uncompromised IT success in the charity sector

Our three-step plan makes it easy for your charity to receive the managed IT services it needs:

Charities and non-profits Ingenio

1. Evaluation and onboarding:

We start with a thorough analysis of your current IT infrastructure, identifying opportunities for improvement and ensuring it aligns with your mission and goals.

Charities and non-profits Ingenio

2. Future-proof strategy:

Recognising the distinct nature of charities and non-profits, we’ll craft a personalised IT plan. Designed to grow alongside you, our approach will guarantee that your IT systems advance in tandem with your activities.

Charities and non-profits Ingenio

3. Ongoing support:

Our dedication goes far beyond initial installation. We provide proactive support to ensure your business has the strong technological base needed to continue to make a difference.

Cybersecurity and the ever-evolving threat to charities

Did you know that charities were among the top sectors to report ransomware activity to The National Cyber Security Centre in 2024? As cyber threats continue to evolve, it’s essential for charities to prioritise robust cybersecurity measures. Attaining Cyber Essentials certification helps protect sensitive data while also boosting your organisation’s credibility and trustworthiness.

The need for a robust and evolving security strategy from certified IT professionals has never been more critical. At Ingenio Technologies, we are dedicated to protecting your business with tailored solutions that proactively defend against emerging cyber threats while ensuring compliance and peace of mind.

Cyber Essentials certification with Ingenio Technologies

According to The National Cyber Security Centre, statistics reveal that businesses who implement Cyber Essentials are 92% less likely to make a claim on their cyber insurance. Our friendly, professional and accommodating team will take you through the process of certification – whether it’s Cyber Essentials certification or Cyber Essentials Plus – tailoring a complete solution according to your business circumstances.

Envision a future with expert IT support for your charity

The transformation from overwhelmed to empowered. Don’t let IT challenges derail your charitable mission.

The absence of proficient IT Support for charities can lead to significant risks. Contact us today to discuss your requirements.

Locations we serve

At Ingenio Technologies, we proudly serve businesses across Sussex, Surrey, and Kent, delivering expert IT support and cybersecurity solutions tailored to meet the unique needs of each region. Whether you’re based in vibrant urban hubs or more rural areas, our dedicated team is committed to providing proactive, reliable service that helps your business thrive.

With our roots in Brighton & Hove, we have built strong relationships throughout the South East, offering our clients peace of mind with cutting-edge technology solutions and exceptional customer care.

Charities and non-profits Ingenio

FAQs

We aren’t just an IT support company; we’re your support partner. We understand that charities and non-profit organisations need reliable IT support that is tailored to their unique challenges. With extensive experience in the UK charity sector, we provide high-quality support and take an empathetic approach to help your charity achieve its goals and deliver vital support to your service users.

We work closely to support many charities and non-profit organisations to provide fully managed IT solutions that align with their missions and budget constraints. We understand that charities are under increasing pressure, so our goal is to deliver a high level of service that ensures technology solutions are advanced. We’ll work in collaboration with you to review any appropriate cost savings to ensure budgets are spent wisely and running smoothly.

We offer a bespoke IT support for small charities, providing a proven strategy that includes a fully managed service designed to improve your IT infrastructure. From cloud solutions to managed service options, we provide the right technology and independent advice to ensure your needs are met. Whether you’re a start-up or a small charity, we can help.

Our cyber security services are comprehensive, and, as your support provider, we help you to identify the best practices for data security. From Cyber Essentials certification guidance to advanced security solutions, we aim to protect your organisation and provide peace of mind for both your team and your donors.

Absolutely. We understand the increasing pressure to deliver on compliance, and our experts offer guidance and support to ensure that registered charities and other non-profit entities meet the necessary legal requirements while protecting the personal data of their donors and benefactors.

We can provide training and consultancy tailored to your team and overall organisation’s mission, dependant on software that you use. For example, we provide extensive training and resources for Microsoft 365 to help increase your team’s productivity.

Yes, to make sure that we provide the best support, please get in touch with us for a bespoke cloud solution that fits your charity needs perfectly. Whether you are a well-established entity or an emerging UK charity, our support team is ready to offer support services that help your charity to operate securely and efficiently. Our Cyber Essentials certification services are crucial for the safety of your data and the peace of mind of your donors.

In an increasingly digitised world, the charity sector faces challenges like budget constraints, limited volunteer support and staffing shortages with a limited investment in modern IT infrastructure. Charities are also prime targets for cybercriminals due to sensitive donor and patient data. Furthermore, issues such as scalability, training, stakeholder engagement, digital accessibility, and infrastructure management create significant hurdles. With over twenty years of experience working with charities, we understand how to maximise impact and improve operational efficiency for your operations and service users.