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Consider how much of your business is conducted on your computer.
From a study, small businesses confirmed that technology enables success within their businesses
90% of all SMBs use digital tools for communication (email, phone)
80% use them for internal management and logistic activities (cloud based software, CRM tools)
When you run into technical difficulties, your business comes to a halt.
Is this something your company can afford to do permanently?
Now is the time to get IT help from trusted providers.
Fully managed IT support in Sussex made less complicated
Fast, responsive IT services to keep your Sussex business running smoothly.
Business IT support is crucial to many organisations that are reliant on legacy infrastructure, outdated software or patchy telecoms systems that always seem to fail at the worst possible time. Ingenio Technology’s highly skilled support technicians staff our service desk 24/7, monitoring your network administration, pre-empting issues remotely, and providing immediate access to expertise when time is of the essence.
Almost every company across East and West Sussex uses technology to carry out every day in-house processes, with 90% of small and medium businesses using emails, laptops, smartphones, barcoding devices and computer systems for communications, inventory management and tracking.
Our managed IT support services are the ideal solution to effect speedy disaster recovery, prevent data breaches with advanced cyber security, and spot opportunities to enhance productivity and resource control with exceptional systems oversight.
We appreciate that many businesses do not have the time, space or budget to employ full-time IT engineers. We set out to create support services as diverse, varied and flexible as our clients, with clear, competitive pricing that scales up or down as your business grows.
Ingenio Technologies focuses on efficiency at every turn, providing both onsite and remote support to suit your business goals, from general network management to infrastructure audits and consultancies, to ensure you are prepared for whatever the future brings.
Our helpdesk team acts like an extension of your business, with direct access to a dedicated account manager, automatic cyber security alerts and proactive monitoring outside of working hours to keep your data and systems safe.
Have a sudden breakdown, malfunction, loss of connectivity or another issue? Ingenio Technologies remote support gives you peace of mind that capable engineers are on standby to diagnose the cause, implement instant security patching, and get you back online.
Our account managers offer regular meetings to discuss how your fully managed IT service is working for you and ensure the service we provide, remote support assistance, and software solutions are enhancing your organisation through advanced tools and seamless connectivity.
The average business loses thousands in revenue, customers, and sales in just one day of system failure – without the ability to manage orders, service delivery or secure expedited solutions.
With almost every business process reliant on technology, managed IT services avoid wasted time and prevent business owners across East and West Sussex from struggling to find and fix the problem without IT expertise and with lengthy call-out times from local engineers.
We focus on a complete IT service and recognise that, inevitably, older hardware solutions are likely to develop faults, working to pre-emptively identify risks – and stamp them out before they become serious.
As a local support provider, we offer a ticketing system with an industry-leading 15-minute remote support response time, advanced solutions to maximise the lifespan of your technology, and independent guidance to help you choose the most efficient upgrades.
With over 15 years of knowledge, Ingenio Technologies is delighted to work with businesses throughout East and West Sussex. We are always happy to come and meet you at your site for an initial support consultation to discuss the right IT services for you – because every company is different, and our services are always tailored to your objectives.
Our initial discovery consultations are 100% free, helping us to provide onsite guidance and get to know you and your security or continuity concerns, and develop a managed services strategy.
Technology evolves fast, and staying ahead of the curve can make a massive impact to your competitive edge – we offer remote and in-person engineers to keep your company operating quickly, securely and with flawless IT systems that work as hard as you do.
Please get in touch at any time to explore more of our managed IT services and customised solutions or contact our account managers to learn how our remote helpdesk can provide invaluable problem-solving at critical times.
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