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THE INGENIO TECHNOLOGIES STORY
Launched in 2005, we were a tiny player looking for a way to differentiate ourselves. While most of our competitors wouldn’t even answer the phone on the first ring or respond to emails in a timely manner, we differentiated ourselves by obsessing about outstanding customer service.
We knew our success depended on our team, so we focused on hiring smart people who were deeply committed to outstanding customer service.
Today, we’re a recognised leader in managed IT and Telecoms support in Sussex. Known for being proactive in everything we do, we have a sizeable roster of loyal customers who see us as an extension of their team.
THE INGENIO TECHNOLOGIES WAY
Our knowledgeable technicians care for your IT as if it was our own and are ready to troubleshoot issues and explain everything in plain English.
We implement long-term solutions and get things right the first time so you never have to worry about long response times or band-aid solutions again.
Your networks and applications are patched and updated regularly to ensure maximum security and performance.
Our certified engineers have a wealth of IT knowledge and years of business experience so you can expect dynamic solutions and seamless support.
Here’s what you’ll get:
We ensure your computer systems work the way they're supposed to and eliminate frustrating IT problems and downtimes.
We provide a true fixed rate that covers all your IT requirements including 24/7 remote and onsite support, we function as your extended team focusing on IT support.
We have a team of expert technicians that can keep supporting your business throughout your growth. As a result, your IT network will be more scalable.
We make sure your valuable data is backed up, tested, and fully recoverable in the event of a disaster. We also ensure your network is secure and protected from hackers, viruses, and rogue employees.
We have some handy IT tricks up our sleeves. Follow our blog for valuable tips and industry insights.