Managed IT Support

Get unlimited managed IT support, powerful cyber security, and a world class customer service experience.

Handing over your IT issues to us means your business isn’t being held back by frustration and unresolved issues.

Imagine if you could hand these issues over to our experts, who will solve them efficiently and effectively so you can spend more of your valuable time on what matters.

Don’t just take our word for it though, read our latest customer reviews….

Get in touch to find out more

For a free, no obligation discussion, enter your details and we’ll call you back within the hour.

With a 99% customer satisfaction rating, our team is ready to help resolve the toughest problem.

Hand over IT issues to the leading managed provider

You'll be able to hand over all your IT issues, and have them quickly and efficiently solved for you.

Cyber Security - peace of mind for your business

Our security systems are ready for Remote, Hybrid and office workers. Using a risk based approach, we'll ensure you have the right security posture to stay secure

15 minute - IT service support response times

All tickets answered within 15 minutes, by a team of experts that’s always at your disposal.

WHAT YOU CAN EXPECT FROM INGENIO MANAGED IT SUPPORT

Your new Managed IT provider

When you work with us, your outsourced IT support partner, you can rest assured that we will take ownership of your technical issue and work quickly to resolve it. We’ll work with your suppliers, such as Sage or Act! to get you up and running as quickly as possible, We’re so confident that you’ll love our IT support service desk that if you’re not completely satisfied after 100 days, you can withdraw from the contract and we’ll help you move to another provider.

Day-to-day IT Support

Fast, reliable 24/7 IT Support ensuring any issues are dealt with effectively
10 minute response time to critical requests
Continuous updates and proactive communication
On-site visits within Brighton and surrounding areas
Access to IT Support app where you can schedule calls, log issues and see updates
New user and leaver management
Procurement of appropriate hardware on your behalf

Proactive Management

Proactive maintenance and monitoring of your systems to prevent issues
Regular updates to applications in the background
Proactive patching of hardware and software to fix vulnerabilities
Out of hours maintenance to keep your devices up to date and protected
Data analysis and assessments to identify recurring problems and pinpoint the route of any issues
Remote management tools to enforce best practices on devices

Strategy and Planning

Annual strategic planning meetings to ensure your IT roadmap is aligned to your business goals, with built-in timescales and cost planning
Ongoing quarterly IT environment audits with your dedicated business technology advisor to identify where improvements can be made.
These meetings will focus on: Technology recommendations to grow your business; Cyber security expertise to safeguard your business; Reporting and visibility of employee experience to provide insights for improvement

We help and supply over 90 businesses with managed IT support and other IT services

Successful businesses thrive when assisted by technology. We focus on this, put you first and see prosperous results. Stop wasting time on frustrations and start focusing on what matters.

TESTIMONIALS

Join the ranks of our raving customers!

Here are some of their latest Google reviews

GET IN TOUCH

How can we help

With a 99% customer satisfaction rating, our team is ready to help resolve the toughest problems. Use the links below to speak to our team.

Speak to us

Our team are available Monday to Friday, 8am-6pm

Book a video call

Book an appointment to have a video call with one of our experts

Send a message

Fill in your details and request. We will contact you within an hour

Ingenio Technologies are Brighton & Sussex IT Support specialists, helping businesses succeed with tailored technology solutions.

Sectors

IT Support Locations

Contact Info

Ingenio Technologies is a trading name of Computer-eyez (South) Ltd, Company registration 5882648.

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