24/7 Cyber Security Monitoring
Our UK Security Operations Centre (SOC) watches your systems around the clock, spots threats the moment they start, and contains them — usually within minutes, not hours.
When an attack happens, someone needs to be watching. Our UK-based SOC analysts do that so you don’t have to — day, night, weekends and bank holidays.
Plain-English briefings. Real human analysts. 100-day guarantee.
Talk to us about 24/7 SOC protection
Whether you already have cyber cover and want an extra pair of eyes, or you’re starting from scratch — drop your details in and we’ll call you back the same working day.
Cyber criminals don't work office hours
Most UK businesses log off at 6pm. Your firewalls don’t — but nobody’s watching them either. That’s exactly when attackers move.
Attacks happen at the worst possible time
Friday nights. Bank holidays. The week your office manager is on leave. Attackers pick the moment nobody's around to spot them — by Monday morning, the damage is done.
Antivirus alone can't tell you what just happened
Antivirus flags known bad software. It doesn't join the dots between a 3am login from abroad and a new Outlook rule quietly forwarding invoices to an outside domain. A human analyst does.
The cost of 'we didn't know' keeps going up
Cyber insurance now requires 24/7 monitoring on most policies. Banks expect it on financial services. Without it, you're carrying risk you probably didn't realise was yours.
HOW OUR SOC PROTECTS YOUR BUSINESS
Three stages, running continuously
Three stages, running continuously behind the scenes, so you never have to think about it.
Detect
- Every endpoint, server and critical cloud service monitored for unusual activity — 24/7/365
- Endpoint Detection and Response (EDR) combined with SIEM log analysis across your full estate
- Unexpected logins, unknown processes, suspicious file changes, data leaving where it shouldn't
- Most threats show themselves long before they strike — we see the early signs
Investigate
- Automated alerts reviewed by a human analyst within minutes, not hours
- Context-aware triage: who, when, from where, what was touched
- No alert fatigue, no wild goose chases, no automated-only escalations
- If it's noise, we close it. If it's real, we move.
Respond
- Affected devices isolated from the network within minutes
- Compromised accounts disabled, attacker access revoked
- Plain-English briefing on what happened, what we did, what you need to know
- Documented incident report for insurance, regulator or audit trail
WHAT 24/7 MONITORING ACTUALLY MEANS
Less marketing, more plain English
There’s a lot of jargon in this space. Here’s the plain version of what our Security Operations Centre actually does every day, every night, every weekend.
Always-on threat detection
EDR and SIEM across every device, server and cloud service we manage for you. If something looks wrong, we see it — day, night, weekend, Christmas Eve.
Human analysts, not just automation
Software spots patterns. People spot intent. Every serious alert is triaged by a UK-based analyst before anyone wakes you up — so you're not chasing false alarms or missing the real thing.
Containment, not just alerts
Detection without action is just a report. Our SOC can isolate an affected device within minutes, block the attacker's access, and keep the rest of your business running.
Reports you can actually use
Monthly threat briefings, documented incident playbooks, auditable evidence trail. Short, plain-English reports built for your insurer, your auditor, and you — not dashboards nobody reads.
What's included as standard
Everything below is included when you have Ingenio’s Managed Cyber Security with SOC. No tiered upsells, no premium response add-ons.
Contained to one computer in five minutes
Names and identifying details changed to protect client confidentiality. The numbers are real.
A financial services firm we support has 37 computers and one on-site server. One Saturday afternoon, our SOC picked up a suspicious login attempt on a staff member’s Microsoft 365 account from an unfamiliar location. Within the same session, the attacker tried to deploy malware onto the employee’s laptop.
Because the SOC is watching around the clock, an analyst caught it within minutes. The compromised device was isolated from the network within five minutes of the attacker’s first action. No other systems were affected. No data left the business. The staff member’s account was reset and the device rebuilt on Monday morning.
The client — who had no idea this had happened until we briefed them — carried on as normal. No business disruption, no weekend drama, no incident to declare. That’s the outcome 24/7 monitoring is meant to produce. That’s the outcome we’re paid to produce.
WHAT OUR CLIENTS SAY
Trust goes both ways
We watch your systems 24/7. Our clients watch how we do it. These are their words.
ALSO WORTH KNOWING
Worried about Microsoft 365 account takeover?
If your concern is about compromised Microsoft 365 inboxes, business email compromise, rogue OAuth app consent grants, or session token theft — that’s a different attack surface from traditional endpoint SOC.
We cover it separately with Identity Threat Detection and Response (ITDR), powered by Huntress. It’s the always-on human layer for your identity estate — watching for the attacks that never touch an endpoint.
Ask us about it on your callback — we’ll talk through whether you need SOC, ITDR, or both.
FAQS
Questions we get asked
Managed Cyber Security is the overall package — antivirus, patching, EDR, email protection, user awareness training, policy. The SOC is the always-on human layer watching what that package generates, triaging every alert and acting when something’s wrong. Think of MCS as the alarm system and the SOC as the people actually watching the monitors. You get both when you have our managed cyber security.
Yes. All alert triage and incident response is handled by UK-based analysts, operating under UK data protection rules. You’re never routed to an offshore contact centre at 2am.
Honest answer: yes. Antivirus stops what it recognises. A firewall blocks what it’s told to block. Neither can tell you that a staff member’s Microsoft 365 password was stolen last night and is right now being used to forward invoices to a criminal. That’s the gap a SOC is designed to close.
Our analyst investigates, contains the immediate threat (isolating the affected device, disabling the compromised account) and — depending on severity — either waits to brief you at 7am with everything already contained, or calls you straight away if we need input. You set the out-of-hours contact rules during onboarding.
No. The EDR and logging agents are lightweight and run at kernel level. Users don’t notice them. You don’t manage them. That’s the point.
No. Cyber insurance now requires continuous monitoring on most business policies. Regulated firms need it for compliance. Everyone else needs it because the cost of a breach — days of lost work, data recovery, disclosure requirements, reputation damage — dwarfs the monthly cost of SOC cover.
Book a callback using the form at the top of this page, or call us on 01273 806211. We’ll take 20 minutes to understand what you have today, where your risk sits, and whether our managed cyber security (including SOC) is the right fit. No hard sell.