Active Sussex contacted the Sussex Innovation Center for recommendations and was connected with Ingenio Technologies. Compared to other companies that never responded, Ingenio impressed them with their promptness and willingness to help.
Ingenio provided seamless onboarding support, including technical assistance with office setup, equipment installation, and staff onboarding. They also offered ongoing support, including a risk assessment that identified areas for improvement in Active Sussex’s IT security. Ingenio addressed various staff inquiries, resolved pre-existing laptop challenges, and kept Active Sussex management informed throughout the process.
Active Sussex is highly satisfied with Ingenio’s services. They appreciate Ingenio’s customer focus, promptness, technical expertise, and commitment to ongoing support. They are particularly impressed by Ingenio’s care and attention, which aligns with Active Sussex’s own values of supporting young people. Overall, Ingenio has helped Active Sussex maintain a smooth and efficient IT operation, enabling them to continue their work of promoting physical activity and movement in the community.
Listen to Anthony, Head of Operations at Active Sussex, describe his experience of working with Ingenio Technologies IT support. His team of 15 couldn’t be happier. You can watch the full video here on our case study page.
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Ingenio Technologies are Brighton & Sussex IT Support specialists, helping businesses succeed with tailored technology solutions.