IT Support and Cyber Security for businesses in Brighton & Sussex

Our clients care about three things, speed, reliability and expertise.

Ingenio IT support is proven to deliver all three.

Use Office 365 Like a Pro

Enjoy Personalised Attention and Expert Care

Reclaim Wasted Time With Lasting solutions

Insights and Reports

IT Support
day guarantee

Complete peace of mind

To give you peace of mind, we have a 100-day guarantee; you can withdraw from the contract for any reason. We’ll even help you move to another provider. It’s unlikely you’ll need it, though – we still have our first customer from 2005.

We help and supply over 90 businesses with managed IT support and other IT services

Successful businesses thrive when assisted by technology. We focus on this, put you first and see prosperous results. Stop wasting time on frustrations and start focusing on what matters.

Join the ranks of our raving customers!

Here are some of their latest Google reviews

Signs your IT Service isn't meeting expectations

Reluctance to Engage with your IT Support Partner

When your team dreads contacting IT, issues go unresolved, letting tasks slip through the cracks. It's vital to partner with a friendly, accessible MSP.

You Spend Excessive Time on IT Issues

For IT to be effective, it must function with minimal supervision. Our specialised onboarding project teams are ready to help, taking these tasks off your hands.

IT Should Support, Not Block, Your Goals

Your IT service should get what you're aiming for, focusing on your entire business, not just tech. It’s important to have a clear plan that aligns with your vision.

Every 19 seconds, a small business in the UK is hacked

You are at risk. Download our free Email Hijack book to discover how to keep your business safe.


Ingenio Lightbulb, more than a portal

Ingenio Lighbulb is an app included in our fully managed plans for training, support access and asset management.

This platform has dozens of commercial training courses, bespoke training guides, how to’s and guides. It’s installed on your work computers but also available in any web browser.

Fully configurable, it’s the ultimate resource to help onboard your new staff or enhance your current employees. It’s the finance department’s best friend by giving you access to all your licensing and assets.


Interactive Office 365 Training with videos and quizzes, knowledge base and guides

Budgeting Roadmap

Includes an always available technology roadmap to help you budget and avoid hidden costs

Support Ticket Portal

No more long confusing emails, all tickets display as clear and concise messages like Facebook messenger

Change Management

Request changes, quotes, and ask for services. Including a bespoke staff onboarding and offboarding process

License Management

View your Office 365 licensing, all in one place, making reconciliation a breeze and avoiding waste

Asset Management

Track all your IT assets across their life cycle - laptops, desktops, and servers


The compliance module will highlight productivity bottlenecks, compliance issues, continuity problems, security issues, and more

For Finance

Access all old and current invoices as well as quotes with a few clicks