To give you peace of mind, we have a 100-day guarantee; you can withdraw from the contract for any reason. We’ll even help you move to another provider. It’s unlikely you’ll need it, though – we still have our first customer from 2005.
It’s simpler than you think to move everything over to us. Hover over the boxes for more:
Discovering pricing for business IT Support can be difficult. Take a look at our transparent pricing by clicking the button below.
The pandemic has created a hybrid and remote workforce, but not being in the office makes it harder when laptops fail. To ensure our Sussex IT support service remains fast, we’ve created a FREE, next day UK wide loan laptop service with free delivery and collection.
How it works:
If the computer cannot be fixed remotely or it’s too difficult to troubleshoot over the phone, then you can utilise our free laptop service.
Ingenio Lighbulb is an app included in our fully managed plans for training, support access and asset management. This platform has dozens of commercial training courses, bespoke training guides, how to’s and guides. It’s installed on your work computers but also available in any web browser. Fully configurable, it’s the ultimate resource to help onboard your new staff or enhance your current employees. It’s the finance department’s best friend by giving you access to all your licensing and assets.
Of clients are delighted with the skilled service we have provided
Of submitted tickets are responded
within 15 minutes
Sussex based IT support helpdesk
As a business owner, you know how important it is to have a dedicated IT support team in your corner. Your IT systems are the backbone of your operations, and when something goes wrong, you need to be able to rely on a team of experts to get things up and running again quickly. That’s where our team of IT Support specialists comes in. We’re a dedicated team of IT professionals who are available to provide on-site and remote support for your business.
We’re cost-effective, friendly, and most importantly, dedicated to keeping your business running smoothly. So if you’re looking for a reliable IT support team, look no further than your local IT Support company Ingenio Technologies.
Our professional technicians and engineers provide the perfect balance of affordability and expertise, with access to always-on support when you need us, tackling urgent cybersecurity issues, delivering trouble-shooting advice, or getting you back online fast.
We know how challenging the business space can be when a network becomes outdated, slow, or exposed to data breaches and how difficult it can be for busy owners to make informed, educated decisions when their specialities lie elsewhere.
This is where Ingenio Technologies steps in, with tailored support packages depending on your precise objectives, issues, or requirements.
There are numerous advantages to commissioning an expert IT support team over trying to manage decision-making independently or hiring high-cost full-time IT personnel, with cost-efficiencies, around-the-clock assistance, and expert risk management consultancy.
Ingenio Technologies technicians provide hands-on system administration with ad-hoc support, flexible pricing packages, skilled monitoring, system upgrades, strategic implementation, and liaison with third-party vendors to deliver exceptional performance at an economical price.
Many Ingenio Technologies clients come to us with long-standing frustrations in their software’s capacity, functionality or speed, and a straightforward compliance assessment and network analysis could quickly identify the root causes.
We provide certified expertise in all the major operating systems and software packages as a Silver Microsoft Midmarket Solution Provider, Cyber Essentials Plus accredited provider, and with technicians well-versed in SentinelOne Endpoint Security, SonicWall Cybersecurity Solutions and Ubiquiti Networks.
As an independent, full-service IT support company, we only recommend systems, software, or communications networks that support your objectives, align with your budget, and provide the right resources to upscale your delivery speeds and customer experiences.
Ingenio Technolgies is delighted to have a superb 15-minute response rate to all support tickets and can organise a discussion with your business at any time to identify the right strategy to get your business moving faster, more efficiently, and with zero downtime.
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