Microsoft Partner and certified Azure experts. We have helped over 60 businesses move from servers to the cloud.
Our security systems are ready for Remote, Hybrid and office workers. Using a risk based approach, we'll ensure you have the right security posture to stay secure
Technology should align to your business goals. There are no limits on how often you can meet with your dedicated account manager
To give you peace of mind, we have a 100-day guarantee; you can withdraw from the contract for any reason. We’ll even help you move to another provider. It’s unlikely you’ll need it, though – we still have our first customer from 2005.
It’s simpler than you think to move everything over to us. Hover over the boxes for more:
Discovering pricing for business IT Support can be difficult. Take a look at our transparent pricing by clicking the button below.
The pandemic has created a hybrid and remote workforce, but not being in the office makes it harder when laptops fail. To ensure our Sussex IT support service remains fast, we’ve created a FREE, next day UK wide loan laptop service with free delivery and collection.
How it works:
If the computer cannot be fixed remotely or it’s too difficult to troubleshoot over the phone, then you can utilise our free laptop service.
We'll setup a loan laptops from our laptop bank.
We'll courier the laptop using DPD to your location.
Simply remove the laptop, place yours in the box and hand back to DPD.
Once received at our HQ, we'll repair your laptop.
Once fixed, we'll send your fixed laptop back to you. You'll then need to swap over the laptops again.
Ingenio Lighbulb is an app included in our fully managed plans for training, support access and asset management. This platform has dozens of commercial training courses, bespoke training guides, how to’s and guides. It’s installed on your work computers but also available in any web browser. Fully configurable, it’s the ultimate resource to help onboard your new staff or enhance your current employees. It’s the finance department’s best friend by giving you access to all your licensing and assets.
Interactive Office 365 Training with videos and quizzes, knowledge base and guides
Includes an always available technology roadmap to help you budget and avoid hidden costs
No more long confusing emails, all tickets display as clear and concise messages like Facebook messenger
Request changes, quotes, and ask for services. Including a bespoke staff onboarding and offboarding process
View your Office 365 licensing, all in one place, making reconciliation a breeze and avoiding waste
Track all your IT assets across their life cycle - laptops, desktops, and servers
The compliance module will highlight productivity bottlenecks, compliance issues, continuity problems, security issues, and more
Access all old and current invoices as well as quotes with a few clicks
Of clients are delighted with the skilled service we have provided
Of submitted tickets are responded
within 15 minutes
Sussex based IT support helpdesk
IT issues will be promptly resolved by one of our IT experts. Brighton IT Support when you need us.
Technology enables growth within a modern business. Regular account management meetings enable us to review your technology and suggest updates within budget.
Small businesses are the easiest targets for hackers. We will ensure your data is safe and secure.
We understand that not everyone understands technical terms, therefore we make sure to communicate with NO jargon.
As a business owner, you know how important it is to have a dedicated IT support team in your corner. Your IT systems are the backbone of your operations, and when something goes wrong, you need to be able to rely on a team of experts to get things up and running again quickly. That’s where our team of IT Support specialists comes in. We’re a dedicated team of IT professionals who are available to provide on-site and remote support for your business.
We’re cost-effective, friendly, and most importantly, dedicated to keeping your business running smoothly. So if you’re looking for a reliable IT support team, look no further than your local IT Support company Ingenio Technologies.
Our professional technicians and engineers provide the perfect balance of affordability and expertise, with access to always-on support when you need us, tackling urgent cybersecurity issues, delivering trouble-shooting advice, or getting you back online fast.
We know how challenging the business space can be when a network becomes outdated, slow, or exposed to data breaches and how difficult it can be for busy owners to make informed, educated decisions when their specialities lie elsewhere.
This is where Ingenio Technologies steps in, with tailored support packages depending on your precise objectives, issues, or requirements.
There are numerous advantages to commissioning an expert IT support team over trying to manage decision-making independently or hiring high-cost full-time IT personnel, with cost-efficiencies, around-the-clock assistance, and expert risk management consultancy.
Ingenio Technologies technicians provide hands-on system administration with ad-hoc support, flexible pricing packages, skilled monitoring, system upgrades, strategic implementation, and liaison with third-party vendors to deliver exceptional performance at an economical price.
Many Ingenio Technologies clients come to us with long-standing frustrations in their software’s capacity, functionality or speed, and a straightforward compliance assessment and network analysis could quickly identify the root causes.
We provide certified expertise in all the major operating systems and software packages as a Silver Microsoft Midmarket Solution Provider, Cyber Essentials Plus accredited provider, and with technicians well-versed in SentinelOne Endpoint Security, SonicWall Cybersecurity Solutions and Ubiquiti Networks.
As an independent, full-service IT support company, we only recommend systems, software, or communications networks that support your objectives, align with your budget, and provide the right resources to upscale your delivery speeds and customer experiences.
Ingenio Technolgies is delighted to have a superb 15-minute response rate to all support tickets and can organise a discussion with your business at any time to identify the right strategy to get your business moving faster, more efficiently, and with zero downtime.
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Helping businesses succeed with tailored technology solutions.
Brighton IT Support specialists
Sussex Innovation Centre Science Park Square Falmer, Brighton BN1 9SB United Kingdom