How do I make a complaint?
We’re sorry that you need to make a complaint. Let us know what is wrong so we can work with you to resolve the issue in an efficient and professional manner.
If you have a complaint, please do not hesitate to email our Customer relations team at: [email protected]
Alternatively, you could write to us at:
Ingenio Technologies
Unit 77 Sussex
Sussex Innovation Centre
Science Park Square Falmer
Brighton
BN1 9SB
United Kingdom
The privacy of all complaints is ensured and we will work with you to achieve customer satisfaction following our Core Values.
All complaints will be acknowledged within 1 business day. We will start investigations within 2 days and have an initial reply to you within 5 working days of submitting your complaint.
Report abuse
To report abuse on one of our services, please contact us at [email protected].
Listen to Anthony, Head of Operations at Active Sussex, describe his experience of working with Ingenio Technologies IT support. His team of 15 couldn’t be happier. You can watch the full video here on our case study page.
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Ingenio Technologies are Brighton & Sussex IT Support specialists, helping businesses succeed with tailored technology solutions.
