Brighton IT Support, Cyber Security & AI — Proactive, Reliable, Guaranteed
Award-winning, reliable IT support your Brighton business will love. Proactive managed services, robust cyber security services, and AI expertise — backed by a 100-day money-back guarantee.
⭐ 4.9 on Google (170+ reviews) 🏆 Award-winning 🕐 Under 15-minute response
Get a free IT review
Sound familiar?
You call your IT provider and get a voicemail. Your team wastes hours on problems that should take minutes. You’re paying for “support” but still feel unsupported. Security feels like a gamble. And when you ask what you’re actually getting for your money, the answer is vague.
You deserve better than this. You’re not asking for the world. You want IT that works, people who answer, and the confidence that your business is protected. That’s exactly what we do — and we’ve been doing it for Brighton businesses since 2005.
The cost of getting IT wrong in 2026
43% of UK businesses breached
Over 612,000 UK businesses reported a cyber breach or attack in the last 12 months. DSIT Cyber Security Breaches Survey 2025
£3,550 average breach cost
The average cost of the most disruptive cyber breach per business — and that's before you count lost productivity and damaged reputation. DSIT 2025 Survey
85% are phishing attacks
The overwhelming majority of business cyber attacks are phishing — fraudulent emails targeting your staff. Security awareness training is your first line of defence. DSIT 2025 Survey
“These aren’t hypothetical risks. We see them in Brighton businesses every month — companies who thought their IT was ‘fine’ until it wasn’t.”
Three steps to IT support that actually works
Step 1: Book a free IT review
We'll audit your current setup — security, infrastructure, gaps. No sales pitch, just honest answers about where you stand and what's possible.
Step 2: We build your tailored plan
A roadmap covering managed IT support, cyber security, cloud strategy, and AI readiness — designed around your business goals, not a one-size-fits-all package.
Step 3: Your team focuses on work
We handle everything: proactive monitoring, helpdesk, security, updates, strategic reviews. You get reliable technology and hours back every week.
Everything your Brighton business needs to thrive
Our managed IT support keeps your business running. But we go further — with dedicated cyber security, AI consulting, cloud management, and more. Each service is available as part of your plan or standalone.
Managed IT Support
Unlimited remote and on-site support. Our IT support services mean our engineers become your IT department — monitoring, maintaining, and managing your entire technology estate across Brighton and Sussex.
Managed Cyber Security
24/7 threat monitoring, endpoint protection, firewall management, and regular security audits to defend against cyber threats. We hold Cyber Essentials Plus and help you get certified too.
AI & Automation
From Microsoft Copilot rollouts to AI strategy sessions and training workshops. We help businesses harness ChatGPT, Copilot, Gemini, and Claude — safely and effectively.
Cloud & Microsoft 365
Migration, management, and optimisation of your Microsoft 365 environment. Teams, SharePoint, Azure, Intune — we keep your cloud running smoothly.
VoIP Phone Systems
Crystal-clear cloud phone systems for hybrid teams. Flexible, scalable, and fully managed — whether your team is in Brighton or working remotely.
Cyber Essentials Certification
Expert guidance through Cyber Essentials and CE Plus certification. We handle technical controls, documentation, and audit preparation.
AI isn't coming — it's here. Is your business ready?
Most businesses know they should be using AI, but don’t know where to start — or they’re worried about doing it wrong. That’s where we come in.
Whether you want to roll out Microsoft Copilot, train your team on frontier models, or develop an AI strategy that aligns with your goals — we provide the expertise to make it happen safely.
Our AI & automation services include:
Not sure where to start? Take our free Copilot Readiness Assessment →
We don’t sell hype. We help businesses across Brighton and the UK adopt AI practically — with clear ROI, proper governance, and real productivity gains.
Why Brighton businesses choose Ingenio
4.9★ on Google from real clients
Our engineers are approachable, knowledgeable, and genuinely invested. We work as an extension of your team, not a distant vendor.
100-day money-back guarantee
Not happy? Cancel within 100 days for a full refund. No questions. We'll even help you transition. That's how confident we are.
20+ years based in Brighton
Founded in 2005. We still support our first-ever customer. Our growth has been almost entirely through client referrals.
Under 15-minute response
Critical issues get immediate attention. Every ticket acknowledged fast. On-site visits across Brighton and Sussex when needed.
Direct access to engineers
Book "As an Expert" sessions for collaborative, real-time support. No ticket queues, no gatekeeping, no scripts.
Free next-day laptop loans
Device broken? Pre-configured loan delivered to your door next working day — free. Your team keeps working while we fix it.
What life looks like with the right IT partner
Your team is productive
IT problems resolved in minutes, not days. Your staff focus on their jobs instead of battling technology. Helpdesk response in under 15 minutes.
You sleep soundly
Cyber security handled. Compliance current. Data protected with 24/7 monitoring. You stop worrying about what could go wrong.
Your business grows
Technology enables growth instead of holding it back. Strategic IT reviews, AI readiness, and a partner who's invested in your success.
TESTIMONIALS
Trusted by businesses across Brighton and Sussex
Stop settling for IT support that lets you down
“Being able to call someone and get an immediate response is fantastic — that is what Ingenio do for us.” Our clients across Brighton consistently say the same: responsive, reliable, and genuinely helpful.
Industries we serve
Proudly based in Brighton since 2005
Brighton and Hove is one of the UK’s most dynamic business communities — from creative agencies in the North Laine to professional services firms across the city centre.
We’ve been part of this community for over 20 years. Our team provides on-site support across Brighton, Hove, Portslade, Shoreham, Lewes, and the wider Sussex area — plus remote support for teams anywhere in the UK. Our support plans cover everything from daily helpdesk to disaster recovery and business continuity.
Our Brighton clients include the Brighton & Hove Chamber of Commerce, along with charities, accountancy practices, construction firms, healthcare providers, and creative agencies. Whatever your sector, we tailor our fully managed IT services to your specific needs.
CUSTOMER PORTAL
Complete visibility over your IT with Lightbulb
Lightbulb is our client portal, included with every managed support plan. Real-time visibility over Microsoft licences, hardware assets, software inventory, and IT spend — all in one place.
It also includes a training library with commercial courses, custom guides, and onboarding resources. Available on desktop, browser, and mobile — keeping your Brighton team informed whether in the office, at home, or on the move.
IT SUPPORT BRIGHTON
Common questions about our Brighton IT services
Our fully managed IT support plans include unlimited helpdesk support (remote and on-site), proactive monitoring, patch management, Microsoft 365 management, a dedicated account manager, quarterly strategic reviews, and performance reporting — everything you need to keep your business running smoothly. We tailor each plan to your business — get in touch for a transparent quote.
Yes. While most issues are resolved remotely within minutes, our engineers provide on-site support across Brighton, Hove, and the wider Sussex area. We also offer free next-day laptop loans delivered to your door if a device needs repair.
If you’re not completely satisfied within your first 100 days, cancel for any reason and get a full refund. No questions asked. We’ll even help you transition to another provider. We’ve offered this since day one — very few clients have ever needed it.
Critical issues: under 15 minutes. All tickets: acknowledged within the hour. We prioritise based on business impact — a server outage gets immediate attention, a password reset is handled promptly without disrupting higher-priority work.
Absolutely. We manage provider transitions regularly and make them painless. We audit your current setup, plan the migration, handle the technical handover, and ensure zero downtime. Most transitions take 2-4 weeks.
Yes — we offer Microsoft Copilot readiness assessments, AI consulting and strategy sessions, hands-on AI training workshops (covering ChatGPT, Copilot, Gemini, Claude, and other frontier models), and ongoing AI support for teams using these tools day-to-day.
We work with charities and non-profits, accountancy and financial services, construction, healthcare, legal, manufacturing, creative agencies, and more. Each sector has different compliance and security requirements — we tailor our managed IT services accordingly.
Ready to switch to IT support that actually works?
Book a free, no-obligation IT review. We’ll assess your current setup and show you exactly where you stand. Call 01273 806211 or fill in the form above.
