Rapid response and enhanced cyber security
Supporting Posture People through a critical IT security breach that threatened their business operations
Enhancing security and resilience against cyber threats
THE CHALLENGE
Identifying threats and safeguarding digital assets
Jo Blood, Director at Posture People, discovered an unauthorised Facebook ad campaign running under the company’s account on a Friday afternoon. This alarming situation indicated that their account had been hacked, posing a significant risk of financial loss and data breach. Despite efforts to stop the ad, the hacker continuously reactivated it, leading to a potential drain on the company’s resources.
THE SOLUTION
Securing digital integrity through rapid response and proactive measures
Upon being urgently contacted by Posture People, our team swiftly assessed the situation. Security expert Cameron took immediate control to ensure that the hacker was permanently removed from the account.
To bolster security, our team then implemented enhanced measures, including two-factor authentication, which required a code sent to Jo Blood’s phone for account access, significantly strengthening the account’s defenses. Additionally, we provided expert guidance on maintaining security and preventing similar incidents in the future, thereby boosting Posture People’s confidence in their digital safety.
Key highlights
Rapid response
Our quick intervention prevented potential financial loss and resource drain.
Increased security
Enhanced system security with robust measures to prevent future breaches.
Client satisfaction
Posture People regained control and now enjoys greater trust in their IT systems.
Want more from your IT support?
Here at Ingenio Technologies, we are dedicated to offering responsive, reliable, and comprehensive IT support.
By swiftly addressing the cyber threat faced by Posture People, we ensured their digital assets were secured and their operations restored without delay. Our enhanced security measures and expert guidance have fortified their systems against future incidents, allowing them to focus on their core mission of improving workplace well-being.
Partner with us, and we’ll bring the same level of expertise and commitment to safeguarding your organisation. Experience peace of mind with innovative solutions designed to protect and empower your business.
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Steve Burge9 September 2026
As a long term client of Computer-eyez, I would like to say that at every occasion that I've had to use or call in for they're help, that this has always been done in a very efficient and professional way. Prestige Products - EastbournePosted on Google![]()
ken benham1 September 2026
"All very good and very professional !"Posted on Google![]()
Tim Williams6 August 2026
Great help as always from Cameron and team.Posted on Google![]()
Helen Stephens | Drewberry21 July 2026
Following my query Joel was very prompt and efficient as always to resolve, many thanks Joel!Posted on Google![]()
Beth Rigby4 June 2026
Joel was so persistent with helping me get a VPN set up on my machine - he was a total Godsend! Finally up and running, and he's been great every step of the wayPosted on Google![]()
Pamela Boyle4 June 2026
Great - Working from home and needed help for a very simple problem but I didn't know how to solve it. Phone was answered promptly early in the morning and Gavin sorted the issue in minutes. Thanks so much.Posted on Google![]()
Mike Ellicock15 May 2026
Great support once again from Leanna.Posted on Google![]()
Eifion Davies11 May 2026
a big thank you to and especially Jo for doing a great job on fixing the teams appPosted on Google![]()
Mark Beaumont5 May 2026
Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!Posted on Google![]()
Gemma Finlay-Gray1 May 2026
Excellent, knowledgeable service by Freddy as always