Rapid response and enhanced cyber security

Supporting Posture People through a critical IT security breach that threatened their business operations

Enhancing security and resilience against cyber threats

Posture People is dedicated to helping businesses of all sizes create environments where employees are happier, healthier, and more productive, offering ergonomic solutions and workplace wellbeing advice since 2002.
THE CHALLENGE

Identifying threats and safeguarding digital assets

Jo Blood, Director at Posture People, discovered an unauthorised Facebook ad campaign running under the company’s account on a Friday afternoon. This alarming situation indicated that their account had been hacked, posing a significant risk of financial loss and data breach. Despite efforts to stop the ad, the hacker continuously reactivated it, leading to a potential drain on the company’s resources.

THE SOLUTION

Securing digital integrity through rapid response and proactive measures

Upon being urgently contacted by Posture People, our team swiftly assessed the situation. Security expert Cameron took immediate control to ensure that the hacker was permanently removed from the account.

 

To bolster security, our team then implemented enhanced measures, including two-factor authentication, which required a code sent to Jo Blood’s phone for account access, significantly strengthening the account’s defenses. Additionally, we provided expert guidance on maintaining security and preventing similar incidents in the future, thereby boosting Posture People’s confidence in their digital safety.

Key highlights

Rapid response

Our quick intervention prevented potential financial loss and resource drain.

Increased security

Enhanced system security with robust measures to prevent future breaches.

Client satisfaction

Posture People regained control and now enjoys greater trust in their IT systems.

"Cameron was brilliant... Ingenio feels like a member of my own team. I trust them implicitly to get the job done. They are absolute experts."​​
Jo Blood
Director, Posture People

Want more from your IT support?

Here at Ingenio Technologies, we are dedicated to offering responsive, reliable, and comprehensive IT support.

By swiftly addressing the cyber threat faced by Posture People, we ensured their digital assets were secured and their operations restored without delay. Our enhanced security measures and expert guidance have fortified their systems against future incidents, allowing them to focus on their core mission of improving workplace well-being.

Partner with us, and we’ll bring the same level of expertise and commitment to safeguarding your organisation. Experience peace of mind with innovative solutions designed to protect and empower your business.

Contact us today

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Steve Burge profile picture
Steve Burge
9 September 2026
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As a long term client of Computer-eyez, I would like to say that at every occasion that I've had to use or call in for they're help, that this has always been done in a very efficient and professional way. Prestige Products - Eastbourne
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ken benham
1 September 2026
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"All very good and very professional !"
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Tim Williams profile picture
Tim Williams
6 August 2026
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Great help as always from Cameron and team.
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Helen Stephens | Drewberry
21 July 2026
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Following my query Joel was very prompt and efficient as always to resolve, many thanks Joel!
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Beth Rigby
4 June 2026
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Joel was so persistent with helping me get a VPN set up on my machine - he was a total Godsend! Finally up and running, and he's been great every step of the way
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Pamela Boyle
4 June 2026
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Great - Working from home and needed help for a very simple problem but I didn't know how to solve it. Phone was answered promptly early in the morning and Gavin sorted the issue in minutes. Thanks so much.
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Mike Ellicock
15 May 2026
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Great support once again from Leanna.
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Eifion Davies profile picture
Eifion Davies
11 May 2026
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a big thank you to and especially Jo for doing a great job on fixing the teams app
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Mark Beaumont
5 May 2026
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Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!
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Gemma Finlay-Gray
1 May 2026
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Excellent, knowledgeable service by Freddy as always