Microsoft has made some changes to the pricing on their Microsoft 365 suite of products. Here are some frequently asked questions about NCE…
Microsoft’s New Commerce Experience (NCE) will soon be the platform Ingenio use to provision your office licensing.
20% more than the annual amount. We’ll contact you with the exact pricing for the licenses you purchase.
Yes! Microsoft allow this because you’re paying an extra 20%
You have 72 hours to cancel a license from point of purchase. After this, you have to commit to a year.
No, you cannot downsize your plan under any circumstances.
You don’t have to. You can put your core team on an annual plan and seasonal workers on monthly licenses, then hand back the monthly licenses when you stop needing them.
If they are on a monthly license, then you can cancel. If they are on an annual license, then you cannot cancel before the end of the 12-month commitment.
The biggest change you’ll notice is that you have to commit to a set amount of licenses per year. This means that you cannot decrease your licenses that you purchased at the start of the term. Please read our letter
The short answer is no. Your Office 365 subscription is completely separate.
We will contact you to explain how the changes will affect you.