The IT industry is constantly evolving, meaning it is essential for managed IT support services to stay up-to-date on the latest developments so they can provide the best possible service to their clients.
One way to do this is by being part of a peer group of forward-thinking businesses.
The Benefits of Being Part of a Peer Group
By working closely with other IT support services, we can share best practices, stay abreast of industry trends, and collaborate on larger projects. As a member of the Connectwise Evolve peer group since 2015, we have had the opportunity to work closely with like-minded IT services and support companies from across England, Scotland, Ireland, and even Belgium. This membership has been invaluable to our clients and us in many ways.Access to Expertise
One of the core benefits for our clients is the ability to offer a wider range of IT support services. By working closely with other IT companies within the peer group, we can offer our clients a one-stop shop for all their IT needs. For example, if a client requires a specific service outside the realm of our expertise, we can turn to one of our trusted partners within the peer group to provide that service. Therefore, our clients can skip the time-consuming process of finding and vetting new service providers and instead rely on us to connect them with the right people.Collaborating on Larger Projects
Another benefit of being part of the Evolve peer group is the opportunity to collaborate on larger IT support services projects. Often, our clients have complex IT projects requiring multiple companies’ expertise. By working with other IT companies within the group, we can offer our clients a team of experienced professionals who can work together to deliver a high-quality solution. Two of our main partner companies are Sereno and Focus Techs. Sereno is a leading provider of cloud-based IT solutions and IT support, and we have worked with them on several projects to help our clients migrate to the cloud. Focus Techs is a cybersecurity and IT support specialist, and we have collaborated with them to provide our clients with comprehensive security solutions.Growing and Developing as a Company
In addition to the benefits for our clients, being part of the peer group also furthers our growth and development as an IT support service company. By sharing ideas and insights with other IT professionals within the group, we can continually improve our services and stay ahead of the curve. We also have the opportunity to learn from the successes and challenges of our peers, which helps us to avoid common pitfalls and become a better company overall.Conclusion
Being part of the Connectwise Evolve peer group has benefitted our clients and our company in a multitude of ways. It allows us to offer a wider range of services, collaborate on larger projects, and stay up-to-date on the latest industry developments. It also allows us to work with trusted partners who are experts in their respective fields. As a part of this network, we can continue to provide our clients with the highest quality IT solutions and support. If you found this interesting and want to learn more about our IT support services in Brighton & Hove and across Sussex, get in touch on 01273 806211 or email us at [email protected]. Written by: 