Getting ready to switch to VoIP phones

August 10th, 2018 VoIP

Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important aspects to address […]

Get the best VoIP experience with these apps

July 26th, 2018 VoIP

VoIP apps let users send messages, make phone calls, and do other tasks through an internet connection. Most apps offer the essential services for free, and they can harmonize with your devices for consistent usage. Here are some of the top VoIP apps. WhatsApp The increasingly popular WhatsApp provides more than just text chats between […]

Causes of call-quality issues of VoIP

July 11th, 2018 VoIP

Phones are absolutely essential to any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform businesses. But as with all emerging technologies, there were some kinks to work out. Choppy Voice The main factor in […]

Getting staff to use collaboration tools

June 25th, 2018 VoIP

An organization might have the most state-of-the-art technology in the world at its disposal, but none of it matters if people don’t use it. Here are five good ways to ensure collaboration tools adoption for your business. #1 Conduct an audit and have your use cases ready – The first thing you need to do […]

Working remote? Use VoIP

June 7th, 2018 VoIP

The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside of the office. Why does remote working look more appealing to employees these days? The appeal of working remote The […]

Why businesses should record their calls

March 20th, 2018 VoIP

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. As a result, this enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording.

Why are businesses using VoIP?

November 5th, 2017 VoIP

VoIP phone systems have come a long way. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business? What is VoIP? VoIP, or Voice over Internet Protocol, is a technology that allows you to make and receive calls over the […]

What Can VoIP Actually Do For Your Business?

April 20th, 2017 VoIP

If you follow us on social media or read our blogs, you may have seen a lot of posts about VoIP telephones recently. We’ve talked about what it is, how they empowered other businesses, and the data it can provide you with, but what can VoIP actually do for your business?

 
Give you a predictable monthly communications budget.

Moving unified communications to the cloud

February 28th, 2017 VoIP

If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility and cost-savings on communication systems. Still, plenty remain unmoved.