Getting staff to use collaboration tools

June 25th, 2018 VoIP

An organization might have the most state-of-the-art technology in the world at its disposal, but none of it matters if people don’t use it. Here are five good ways to ensure collaboration tools adoption for your business. #1 Conduct an audit and have your use cases ready – The first thing you need to do […]

Working remote? Use VoIP

June 7th, 2018 VoIP

The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside of the office. Why does remote working look more appealing to employees these days? The appeal of working remote The […]

Why businesses should record their calls

March 20th, 2018 VoIP

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. As a result, this enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording.

Why are businesses using VoIP?

November 5th, 2017 VoIP

VoIP phone systems have come a long way. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business? What is VoIP? VoIP, or Voice over Internet Protocol, is a technology that allows you to make and receive calls over the […]

What Can VoIP Actually Do For Your Business?

April 20th, 2017 VoIP

If you follow us on social media or read our blogs, you may have seen a lot of posts about VoIP telephones recently. We’ve talked about what it is, how they empowered other businesses, and the data it can provide you with, but what can VoIP actually do for your business?

Give you a predictable monthly communications budget.

Moving unified communications to the cloud

February 28th, 2017 VoIP

If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility and cost-savings on communication systems. Still, plenty remain unmoved.

The Propitious Data VoIP gives your Business

January 12th, 2017 VoIP

VoIP gives your business better access to a wide range of customer data including location data, time & date, Customer habits and products/services trends. As technology evolves, so does the access to never-ending data. Large corporations have been using this for marketing and sales purposes for a long time; now it’s time for small to medium businesses to take advantage of this - and VoIP is just the platform to assist you.

VoIP redefines business calling | VoIP Phone

January 5th, 2017 VoIP

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from the VoIP Phone, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, sometimes spotty call quality, […]