Rapid response and enhanced cyber security

Supporting Posture People through a critical IT security breach that threatened their business operations

Enhancing security and resilience against cyber threats

Posture People is dedicated to helping businesses of all sizes create environments where employees are happier, healthier, and more productive, offering ergonomic solutions and workplace wellbeing advice since 2002.
THE CHALLENGE

Identifying threats and safeguarding digital assets

Jo Blood, Director at Posture People, discovered an unauthorised Facebook ad campaign running under the company’s account on a Friday afternoon. This alarming situation indicated that their account had been hacked, posing a significant risk of financial loss and data breach. Despite efforts to stop the ad, the hacker continuously reactivated it, leading to a potential drain on the company’s resources.

THE SOLUTION

Securing digital integrity through rapid response and proactive measures

Upon being urgently contacted by Posture People, our team swiftly assessed the situation. Security expert Cameron took immediate control to ensure that the hacker was permanently removed from the account.

 

To bolster security, our team then implemented enhanced measures, including two-factor authentication, which required a code sent to Jo Blood’s phone for account access, significantly strengthening the account’s defenses. Additionally, we provided expert guidance on maintaining security and preventing similar incidents in the future, thereby boosting Posture People’s confidence in their digital safety.

Key highlights

Rapid response

Our quick intervention prevented potential financial loss and resource drain.

Increased security

Enhanced system security with robust measures to prevent future breaches.

Client satisfaction

Posture People regained control and now enjoys greater trust in their IT systems.

"Cameron was brilliant... Ingenio feels like a member of my own team. I trust them implicitly to get the job done. They are absolute experts."​​
Jo Blood
Director, Posture People

Want more from your IT support?

Here at Ingenio Technologies, we are dedicated to offering responsive, reliable, and comprehensive IT support.

By swiftly addressing the cyber threat faced by Posture People, we ensured their digital assets were secured and their operations restored without delay. Our enhanced security measures and expert guidance have fortified their systems against future incidents, allowing them to focus on their core mission of improving workplace well-being.

Partner with us, and we’ll bring the same level of expertise and commitment to safeguarding your organisation. Experience peace of mind with innovative solutions designed to protect and empower your business.

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