Today, for businesses, seamless IT operations are essential to remaining competitive and efficient. With 4.9 out of 5 rating on Google, we specialise in providing tailored IT support services to Dorking businesses, ensuring your systems function properly and securely while you focus on growth.
Looking for an IT support partner that provides professional, proactive IT support and feels like just like an extension of your organisation?
All tickets answered within just 15 minutes by our friendly team of experts
Proactive, industry leading support. We're proud to still have our first ever customer!
Enjoy risk-free IT support and if you're not 100% satisfied, simply withdraw from the contract
We provide comprehensive, fully managed IT solutions tailored to the specific requirements of your organisation. From proactive maintenance and strategic planning to ongoing support and management, we ensure your technology works seamlessly with your business goals.
Protect your sensitive data with our advanced cyber security services and solutions, designed to safeguard your business from potential threats, ensuring minimal disruption to your operations.
Remote support
Enjoy the convenience of our remote assistance, allowing your team to access expert assistance whenever needed without the wait.
Microsoft Office 365
Enhance productivity with our support for Office 365, offering you the tools necessary for efficient communication and collaboration.
Dedicated account manager
Benefit from personalised service with a dedicated account manager who understands your business needs and helps streamline your IT processes.
Cost effective solutions – Our IT services are designed to be budget-friendly, providing you with high-quality, secure solutions without the hefty price tag.
Proactive maintenance – Regular maintenance checks and updates help prevent issues before they arise, ensuring your systems are always running smoothly.
Real difference – Our local expertise in Dorking allows us to make a real difference to your business, offering support that understands and aligns with your unique environment.
Minimal disruption – Boost productivity with our efficient problem-solving approach, we ensure that any disruptions are handled swiftly, allowing your business to continue operating without hindrance.
With over 20 years of experience, we are the trusted choice for businesses in Dorking looking to outsource their IT support, providing fast response times and outstanding customer service.
With two decades of experience in Surrey and the South East, we bring a wealth of knowledge to support your business.
Enjoy peace of mind with our rapid response commitment—15 minutes for tickets and 10 minutes for critical requests.
Our Lightbulb support app provides you with complete transparency over your IT assets, licensing, and support history.
We pride ourselves on our high customer satisfaction, with a 4.9 out of 5 rating on Google and a 97.9% CSAT score.
Don’t just take our word for it – find out what our clients’ are saying about us:
In the heart of Surrey, Dorking shines as a hub of historic charm and modern enterprise. With its picturesque landscapes and rich history, the town offers a strategic location that provides easy access to London and other major cities, making it an ideal spot for companies seeking growth and connectivity.
Switching from your current IT support company might seem daunting, but we’ve worked hard to fine tune our onboarding process to ensure a seamless experience and enhanced solutions from day one. Our streamlined process includes:
We begin with a thorough evaluation of your current IT infrastructure to identify areas for improvement.
Our support team conducts a comprehensive analysis, ensuring that we understand your existing setup and can offer targeted recommendations.
Based on your specific needs, we develop a customised IT plan that evolves with your business.
This includes setting clear objectives and timelines, ensuring that your IT strategy aligns with your overall business goals.
Our team ensures a smooth transition with minimal disruption, so your business operations continue uninterrupted.
We handle the technical aspects of the switch, allowing you to focus on your core activities.
We provide professional managed IT support services in the Dorking area to a diverse range of businesses, from startups to established enterprises across various industries.
Our secure managed IT support encompasses maintaining the basic functionalities and the more intricate, tailored elements of your systems, alongside providing robust cyber security and support solutions. From on-site assistance to rapid remote support, we help businesses with all areas of their business to ensure operations run as smoothly as possible.
We pride ourselves on our quick response times, addressing tickets within 15 minutes and critical requests within 10 minutes.
Absolutely! We offer co-managed IT support, which allows us to seamlessly integrate with your existing IT teams or employees. Our business IT support is designed to complement your internal resources, providing additional expertise and capacity where needed. Whether you require strategic consultancy, on site support, enhanced security measures, or day-to-day technical support, we ensure that our services align with your business goals and enhance your IT systems. This collaborative, co managed approach ensures that your IT infrastructure operates at its best, supporting your business’s growth and efficiency.
Yes, our IT support and cyber security solutions are designed for small and medium sized businesses, offering real-time network monitoring, system protection and comprehensive security strategies. Our team provide guidance, support company infrastructure and day-to-day technical support and extra help that can significantly impact operations and drive business growth.
Yes, we offer comprehensive cloud IT support tailored to meet the needs of your business. Our services include cloud infrastructure management, data migration, and ongoing maintenance to ensure your cloud network operates efficiently. We also provide guidance on best practices for cloud security and optimisation, helping your business leverage the benefits of cloud technology for improved scalability and flexibility.
Certainly! We can support Dorking businesses with Microsoft 365, including setup, migration, and ongoing management. Our secure services ensure that your Microsoft 365 environment is optimised for seamless communication and collaboration. We assist with user training, troubleshooting, and implementing best practices to maximise productivity. Whether you need help with email management, data security, or integrating Microsoft 365 applications into your workflow, our team is here to provide expert guidance and support.
For Dorking businesses looking to elevate their IT support, we’re here to provide the expertise and reliability you need. Contact us today to discuss how we can optimise your business’s growth and technological success.
Transform your business today!
Ingenio Technologies are Brighton & Sussex IT Support specialists, helping businesses succeed with tailored technology solutions.
