Ingi building an IT support budget from the number of people and computers, with support and security included.

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How much does business IT support cost?

Compare business IT support costs, monthly budgets and what is included. Get a personalised estimate for your people and computers by email.

September 5, 2026

Hand-drawn Ingenio illustration of Ingi holding a ten-point checklist between a home kitchen table and an office desk, headed Ten controls hybrid work needs

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Which Managed IT Support Services Focus on Secure Hybrid and Remote Work?

The ten controls secure hybrid and remote work needs, the questions that show whether a provider actually runs them, and which ones we include as standard.

September 4, 2026

Hand-drawn Ingenio illustration of Ingi moving a card from Issues to To do on a Microsoft Planner board with Top 3, Rocks, To do and Issues columns, labelled 90 minutes every Tuesday

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What is Microsoft Planner? How we run our leadership meetings on it, and why you might not need Trello

Microsoft Planner is the kanban board included with Microsoft 365. How we run our leadership meetings on it, what it costs, and where Trello still wins.

August 21, 2026

Ingi translating common IT support acronyms into plain English explanations

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IT Support Glossary: Common IT Terms Explained in Plain English

A plain-English IT support glossary explaining common terms, why they matter and what good support looks like for UK businesses.

August 3, 2026

Ingi editing out AI slop buzzwords to keep business writing human, Ingenio illustration

Workslop: how to keep AI slop out of your business writing

AI slop is flooding the internet, and workslop is the version that lands on your desk. A plain guide to using AI for business writing without adding to it.

July 23, 2026

Hand-drawn Ingenio illustration of Microsoft retiring SMS text message codes: a code envelope leaves with a suitcase while Ingi holds up a passkey at the door

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What is a passkey? Passkeys explained as Microsoft retires SMS and voice codes

Microsoft is retiring SMS and voice login codes. A plain English guide to passkeys, Windows Hello and what your business must do before September 2026.

July 20, 2026

Hand-drawn illustration of the difference between broadband and Wi-Fi: broadband as a pipe into the building, Wi-Fi as a sprinkler sharing the internet connection

Blog

Is WiFi the Same as Broadband? The Difference Between Broadband and Wi-Fi, Explained Simply

Broadband and Wi-Fi are not the same thing. We explain the difference in plain English: FTTC, FTTP, routers, switches and getting fast internet to every desk.

July 16, 2026

Hand-drawn illustration of a business front door with a sign reading closed for three weeks after a cyber attack, with a locked-out customer waiting outside

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